A very professional outfit. The upgrade options available to me at each stage of the job were clearly communicated. Jeremy Stott was the lead contact and did a fine job. Three upgrade options were presented, of which I chose two ( increased airflow at the soffit vents, and extra blown-fill insulation added ). The workmen ( Ed, Trevor ) were polite, communicated well, did a thorough job, and fully cleaned up after themselves. In the course of the job, a problem came to light ( due to some previous roofers ), and my options were again communicated to me very clearly. The schedulers and office staff that I spoke to over the phone were also excellent. I am satisfied that had performed for my roof the best possible upgrade services at a fair and reasonable price. My thanks to Jeremy and the crew.
- Approximate cost of services:
- $2,000.00
- Company Response
Hello Gary! Thank you very much for so generously acknowledging the work of the team who worked with you to build and deliver the best solution for your attic insulation upgrade. What came to mind upon reading your review is two things: 1) every home needs insulation and 2) the insulation solution for every home is not the same. Thank you for being so articulate in communicating your experience with our process and the options that you were presented with at each critical stage of determining the best solution for your home. What I hope your story demonstrates is that the Insta-Insulation team pride ourselves on NOT being `order takers` but dedicated to understanding your unique insulation challenges and presenting you with all of the possible options and information required to allow you to determine the very best solution tailored to deliver exactly what you need, and nothing that you don`t!
Gary, we remain confident that your investment in upgrading your attic insulation was a great decision and I`d like to thank you for investing in our team to perform the work - we sincerely appreciate your business and your time in publishing this review! Crystal - Customer Care