Our project in the garage began because the bedroom above was very cold in the winter and equally as hot in the summer. We came across Insta-Insulation on HGTV working alongside Mike Holmes on various projects including a few garages. We contacted them to come and look at our project and quote us for insulation that would meet our needs. From the time of the quote to when the work began, everyone on their team was very professional, on-time, courteous and took the time to not only provide a competitive quote but to explain what needed to be done and how they would do the work. The crew was fantastic, they took the time to trap off the area and cleaned up after, leaving the area just as they found it. What has made us write this review is the fact that this company truly cares about their work and their customers, we had one section on the outside of the garage that was actually an overhang where the duct work comes through for the bedroom that was missed during their visit. After calling the company to advise them, they sent out another crew to come back and spray the section. Some contractors would find that to be a pain and may even take their time to come back and complete the work but not this company and not the people who work there. They really do understand the concept of customer service and go out of their way to ensure the job is complete and gain the satisfaction that they helped someone come that much closer to completing the project. We can't wait to see what impact the insulation will have on that room this winter... but right now we will enjoy the summer while we have it. Thank you to all who helped us on this project and we can't wait to have you back when we are ready to finish our basement.
- Approximate cost of services:
- $1.00