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Inside Out Home and Patio

Furniture
Richmond Hill ON
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HomeStars  >  Decks in Maple  >  Inside Out Home and Patio  >  Replace a piece of foam for the Patio Furniture
Keith C from Vaughan
Keith C from Vaughan
4 reviews Vaughan, ON

First Review

2/10

Replace a piece of foam for the Patio Furniture

I had bought patio furniture there at the Woodbridge store location and had a decent experience. Then came the need for Customer Service. I'm not an impatient person, when someone sets my expectations and tells me something will be ready on a certain date you can bet that two weeks after that date has come and gone with no actual delivery date in sight you bet I am mad. I've got a piece of furniture on my deck with a hole where my cushion is supposed to be. I talked with Chris (the manager) at the Woodbridge location and told him my frustration however all he gives me is a shrug of the shoulders and a what can I do about it attitude. I had intentions of buying an awning there that would've had me put down another $5,000 but I have lost my faith in that company.

Sad when a company can't even get something so simple ....right!!

Approximate cost of services:
$20.00
What could this company do to improve their services?
The Manager should have said that he would look into the issue and then voila the issue of me becoming even more irate would have been avoided. That simple.
Any advice to offer fellow homeowners facing a similar project?
Find another store brand that sells patio furniture.
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