Ikea - Etobicoke

Rainer and Ari from the Kitchen Design team are amazing. With Rainer's great idea, he helps to design a dream kitchen at my humble house. The Retuns and Exchanges staff are friendly and willingly go more than an extra mile to offer their assisstance. Have to salute Josh, Elizabeth, and Roxie, they are friendly and knowledgeable. I did not catch all names at both department, but they are professional and amazing.

Got 3 EKET Cabinets 70X70X35, great size, but super expensive $120 each.

The back board extremely hard to fit , instructions are not accurate, you have to put all four side boards together untill you can place the back board. At the corners of the thin back board you need to push hard. The way described in guide won't work.

Very disappointed in design and more expensive price, this can have a value of $75 not $120 each.

I would like to think Hawa your cashier who is always provided to Gold star standard and customer service. And I would like to thank her and management for returning my phone which is also my wallet I am very impressed with your companies integrity and again thank that wonderful employee she needs to be recognized for going above and beyond. Respectfully Lenny

We have got our office furniture from IKEA Etobicoke and were absolutely happy with the services provided. The stuff was helpful and attentive, which was a bliss since we were on extremely tight schedule. Highly recommend that location!

I walked into the idea on queensway and Stephen saw the confused looked on my face and immediately asked if I needed help. I told him what I was looking for and he immediately helped me find what I was looking for. I am definitely coming back to shop more at Ikea because of him. He was very helpful, kind and pleasant

After 6 + months of renovations and getting the wrong pieces for my kitchen and dealing with rude employees. Today was just the worse and maybe the last day I go to there for a long time or maybe never. An employee and furniture pick up told me that no one cares because business its so good !! and yes its always busy and I only wished i had the unlimited funds to hire cabinet makers so I would have never had to put up with the horrible service I have received. Not enough space to go over all the details but the employees 98% dont care and it shows and keep on going back there. NO CUSTOMER SERVICE AT ALL. The worst part its that they can be rude and they don't care.

Bought four shelves and have been waiting 45 minutes in furniture pick up. Glacially slow and poor respect for customer. They need to fix this. Add a couple of employees!

Basically I needed a new bookcase that looked good.
When you are on a tight budget and it has to fit in a small space, you are limited in options. So where do I turn? IKEA of course.
After you go through the usual maze of amazing looking rooms and through the bargain area you enter the mad house filled with cardboard boxes. Once you find all the stuff you assemble it at home. I found the book case very easy to build. However the instructions on the extension were difficult. The doors I found were pricy.

I bought this BJURSTA dining set with 6 chais and since I've seen it for the first time at the store, untilnow that I have it assembled in my dinning room, I am totally in love with it! The guys at the store were very gentle and helpful, and although the delivery guys don't seem very friendly, they delivered me all the pieces in time. I had a hard time to assemble everything myself, but I had everything done in 4 hours and when I did it it looked just fabulous. I have nothing bad to tell about them, everything was just perfect. Good product, easy assemble, good service, good price.

The service was good but it wasn't great the brought some things to my house the were somewhat scratched and chipped. Which was quite disappointing. But the people that worked there were very kind.