Husky Heating And Air Conditioning

We replaced our old furnace and air conditioner with new equipment.
After receiving a few quotes we decided to go with Husky as we found their prices to be competitive. The installation was completed in a very professional manner and the servicemen were very polite.

I had a rental water heater with Enercare and I was willing to pay anything to get away from them. I chose Husky to replace my water heater because a neighbour recommended them. Alex came to my home showed me all my options and helped me pick which type of water heater and model that best met my needs. The price was great and installation was scheduled two days later. The installers not only did a perfect job quickly, they cleaned up their mess and a mess that had been left by a previous furnace contractor. I strongly recommend these guys.

last week we replaced our 18 yrs old Lennox Furnace & AC, with Lennox high efficiency unit. Thanks to Dmitri for the advise & recommendation, Sam & Daniel for the qualities workmanship. I've seen technician installing my appliances when we moved in the house back then, but you guys are real pro, courteous and clean & tidy job. Thanks as well to Katerina for taking care of my rebate submission. Well done team, appreciated.. Would recommend to any one looking for quality job...….

R. Yong

In May 2017 we began searching for a supplier to replace our aging furnace and air conditioning system. We invited 4 companies in order to have competitive bids and to see how each would handle the unique characteristics of our small basement space.

We selected Husky for several reasons: we liked the product offering and we liked their sales rep, Serguei, who had many years of service experience before becoming a sales rep.
Serguei had the gift of being able to explain technical issues in a straightforward, understandable way. As a result we had confidence in his recommendations.

The removal of the old equipment and the installation of the new Lennox High Efficiency Furnace and Air Conditioning System took place in one day in mid-June, 2017. The installation team - Sam and Ali - did an excellent job.
We have now been through a complete cooling season and a complete heating season and we are delighted with our new system.

Installation a year ago was fast and well done.
Maintenance both in the fall for the furnace/humidifier and in the spring for the A/C has been well done. Mechanics are knowledgeable and friendly, taking good care of the home. I would recommend Husky to anyone looking for a new A/C unit and humidifier and subsequent maintenance.

Called for a quote on Thursday and had a quote from Dmitri by 9:15 AM on Friday. After receiving quotse from 2 other contactors, called Dmitri and had a installation appointment scheduled for Monday at 9 AM.
Jenissie and Clifford arrive on time and completed the installation in 2:30 hours. They were professional and courteous. They used drop sheets to protect our carpets and cleaned up the work site upon completion. They fully explained what they were going to do and explained the operation of the new unit when they were finished. 100% satisfied with price and service fom Husky. Will contact Husky the next time we need any maintenance or heating or air conditioning products

I called Husky for a quote - they were lower in cost than from my usual place that I deal with. They replaced the a/c the same day. The service was excellent, friendly and professional. I will use them again.

On Wednesday August 8th I had Jenissie and Clifford install my new furnace and air conditioning unit. They arrived promptly at the scheduled time and introduced themselves to me. They continued to prepare workplace by placing runners down from the front door to the basement. They worked efficiently and work was performed to satisfaction. Upon completion Jenissie demonstrated the operation and removal of the air filter and cleaning procedures for humidifier. Jenissie even suggested that the living room cold air return should be clear of furniture to ensure maximum efficiency and costly future repairs if cold air return was blocked.

Our situation sounds like a cliché: AC broke during a heat wave (that was also a long weekend). We wanted a quick and simple repair, without being pressured to buy a new system. After searching reviews for various other companies (Climax, Cozy Comfort, Reliance, etc.) we decided to take a chance with Husky. Although, given the number of positive reviews, perhaps it wasn't much of a gamble.

I called Husky and spoke to Victoria, who was polite and professional. She took my information and gave me a service window of four hours. Within the first hour, Ruslan phoned me to report that he was on his way. Upon arrival, Ruslan quickly replaced the capacitor and got the AC unit working again. He was thorough, and checked the refrigerant levels and interior condenser coils. There was never any pressure to buy a new system or parts that we didn't need.

My only criticism is that my credit card number was written down in order to process payment. I would rather pay with a portable point-of-sale terminal. However, I'm guessing that this approach is cheaper, and other companies might do the same thing.

Overall, we are very happy with the service received, and would highly recommend Husky to others. Our HVAC system is over 20 years old. We will probably have it replaced within a year. When we do, Husky will be our first choice.

Husky came and installed a brand new Lennox furnace at my place a little under two years ago. The installers were professional and appeared to have done a decent job. Unfortunately, the furnace has been leaking water all over the floor for the last 3-5 months and when I called them to come have a look, they told me that they only guarantee their work for a year and that the rate would be $120 an hour because it was after hours. I was disappointed because it seemed that they had hung me out to dry. I turned to Homestars, where i left an honest review about how i felt . Later the next day i got a call from service manager at Husky who was concerned about the review, but also took the time to explain what was happening and that it wasn't my furnace and that it was my ac condenser drain plug(i believe) that was clogged. Understanding this makes it easier for me as a consumer to realize that this is something that was likely caused by all the dust in my renovations and that it wasn't anything that was caused by a poor install.

all that being said, it would be nice if the people answering the phones had some product knowledge to help their clients understand their issues, because a response of "we only guarantee our work for one year" is absolutely unacceptable as a response. Find out what issues I'm having and try to get someone educated on the matter on the phone to help me understand why i need to pay another $100 for a service on top of the close to $5k I already paid for a new furnace. I was told that this is a very common issue, so this should be something even those answering the phone have some idea about. I was fine to pay the amount for the service once it was explained to me.

At the end of the day, their installers are polite professionals who i felt did a good job. I'm giving them 8 stars because of this ordeal.

Thank you to Homestars for giving us this platform to keep both merchants and customers honest.