If you are thinking about using Hudson Movers, READ THIS REVIEW BEFORE SIGNING WITH THEM. We have been loyal Hudson clients for the last several moves. After our latest move, NEVER AGAIN will we use them! Hudson is/was a family-run business, now appear more concerned about their bottom line than making their customer happy. They sent subcontractors who had no idea what they are were doing (and admitted that to us). We thought having 4 guys was more efficient. They ended up tripping over each other and spending more hours than budgeted. Their foreman was abusive to their staff. They walked into our home with wet and muddy shoes and damaged 3-week old carpet. While they offered to clean it, everyone knows you cannot really clean new carpet properly after its been muddied. I asked why they did not wear covers on their shoes (being as it was a rainy day). They said "it was not loaded on the truck for this particular move" (but offered no explanation why). They were asked not to take furniture to the basement in the new place unless it fit standing up. Nevertheless, they took the furniture to the basement. They damaged several pieces of furniture and initially denied responsibility for causing such damage (including damage caused by stacking pieces one on top of each other). Once we elevated our complaints to the owner, they sent someone to fix it, but its still damaged. Another piece of furniture was damaged while being sent out to get repaired. Do you think they denied responsibility for causing that damage too? OF COURSE! I have referred Hudson to many friends and colleagues--never again! Their egos have obviously gotten to their heads. Some of their guys were nice, respectful and made a genuine effort, so I'm not blaming them. It's Hudson management that has gone downhill. Unfortunately, you live and learn...
- Approximate cost of services:
- $4,500.00