I want everyone to be weary of returning items to Home Depot Guelph as they do not honour the corporate return policy. My husband purchased a snowblower - returned it yesterday as it was never used - never put gas in it and they would not give him the full refund - even though he had a reciept. Their corporate policy clearly states:
Items purchased at one of our Canadian stores can only be returned in-store. For fast, easy returns, keep your receipt. It not only ensures you get the proper credit for your purchase, but it also helps our Associates process your return quickly.
Returns with an Original Sales Receipt After 90 Days of Purchase
A Store Credit or credit to a Home Depot Commercial Credit Account may be issued for the original purchase price.*
THey took 150.00 off the price in the return.... WE will never shop big ticket items at the store again. We were looking to purchase a new fridge and sstove for our kitchen we are renovating - another store will now get our businesss.
- Approximate cost of services:
- $813.88