- Approximate cost of services:
- $4,000.00
- Company Response
Thank you very much for the very nice feedback. It's been a real pleasure working with you. We look forward to working with you again.
Thank you very much for the very nice feedback. It's been a real pleasure working with you. We look forward to working with you again.
Thank you very much for your feedback. It certainly helps other customers who have the daunting task of picking the manufacturer they'd like to work with.
Beautiful door, best quality and service!
Thank you for leaving us your feedback. It was a pleasure working with you.
Beautiful Door, Excellent Experience
Thank you very much Jennifer for the nice review. Likewise, it was a pleasure working and meeting with you and David.
We would love to see a picture of the door once installed.
Thank you Helen. It was an absolute pleasure working with you.
Unfortunately for some people no matter what you do is never good enough. Our office & technician responded promptly and patiently to all of Patrizia’s numerous calls (total of 11 calls within 3 days for our Tech to explain the same thing over and over). To say that her calls were not returned is shocking.
If we aren’t professional then no one is!
We are a door manufacturing company. We make the best doors. However, we do not manufacture hardware & locks. When there are issues with hardware we always have to consult with the Manufacturer. In her case the particular hardware style was discontinued and that isn’t something we control. We still reached out to the Manufacturer and they were willing to special order one. In the meantime our Tech offered her next day service to fix the loose door knob so she can properly lock her door. She was to get back to us to book the service but instead she decided to write us a spiteful and inappropriate review. So much for trying to help.
Patrizia this note is for you: There was never a Mike who owned the company. The ownership of the company has always been the same since you bought the door, we neither use a locksmith nor do we do Asphalt. The Tech you referred to as being kind is the only person you talked to besides the receptionist. You said no one retuned your calls and yet the Tech spoke to you. Which one of the two statements is true? By not recommending us you will be denying deserving consumers the great doors we do.
Readers please note:
The door was done 5 years ago - the door still looks amazing. Patrizia’s own words while communicating with our Tech - “I love my door”.
Our quality and service are truly admired and appreciated by all our reasonable customers.
Thank you Lorne for your review and feedback. We really appreciate it!
Thank you Helen and Fabio. It was a pleasure working with you. You have an absolutely stunning door and we are very happy that you got your dream door.
Thank you for this beautiful review and feedback. It means a lot!
Thank you very much Shurnett for you comments and feedback.
Thank you Paola & Gino. It was all our pleasure. The door style you selected looks really great in your home. Thank you again.