Home Decor Window & Door Centre Inc.

Windows & Doors Installation & Service
Vaughan ON L4K 1L3
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97%(13 reviews)
95%(128 reviews)
97%(13 reviews)
95%(128 reviews)
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Windows & Doors Installation & Service
Home Decor Window & Door Centre Inc.
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96%

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Reviews by rating (past 12 months)

Reviews for Home Decor Window & Door Centre Inc.

Average customer rating:
9.6 10 (267 reviews)

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MamaK in NorthYork
MamaK in NorthYork
7 reviews North York, ON
10/10

Entry door, side door and new hardware

Our first experience with Home Decor (for the exact same project) was so great that when we moved this year and decided to replace a couple of doors and their hardware we called them right away. I was so pleased with the quality of the work and finished product the first time (helped us sell our house!) that I was surprised when they were even more helpful, courteous and efficient the second time we worked with them. Home Decor made me a custom entry door that was exactly what I wanted down to the last minute detail and it is gorgeous and continues to get compliments. The team rushed our order for us and got both doors installed in record time which I appreciated considering the cold weather. I would recommend this company to anyone and have already recommended them to friends.

Approximate cost of services:
$5,000.00
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Company Response

We are grateful for such a positive review. If Home Decor can be any assistance in the future to either you or any of your friends/family, we look forward to the opportunity. Furthermore, we appreciate your confidence in our company, thank you.

Franca & Nick Repole in Chester
Franca & Nick Repole in Chester
1 review Chester, NY
10/10

New front door

We would like to thank Tony, Carol and the rest of the team at Home Decor Windows & Door Centre Inc. We are so pleased with our new door, it gave our home an instant facelift! The staff was courteous, professional and efficient. They made the entire process from estimate to installation seamless. We couldn't be happier with the end result and we are already highly recommending this amazing company.
Initially there was some concern raised by some family members about going from a double door entrance to a single door entrance. We were supported by the team at Home Decor Windows & Door Centre and eventually when the doors and side panels were installed those doubters became believers. Thank you so much for reassuring us that it was the right decision, our home looks incredible.
Nick & Franca Repole

Approximate cost of services:
$0.00
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Company Response

Thank you for the positive review. Our team at Home Decor are happy to hear that our product has made such a profound effect on the appearance of your home. If we can provide any more assistance for your friends or family, it would be our pleasure to provide them with the same quality product that you are so content with.

T. Cook in Fall river
T. Cook in Fall river
1 review GRAND LAKE, NS
10/10

Door purchase

We have had this company work for us in the past and we have recently moved out of Ontario but it was imperative that their company product be installed in our new 5000 sq ft home. Sales, Service and product OUTSTANDING. Only place to shop for windows and doors. Don't go anywhere else. Our rating 10 times 10. Thank you Tony and Carol. T n T

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your kind review. Once again it was our pleasure to assist you with your project & wish you many happy days in your new home!

Danielle in North york
Danielle in North york
1 review WOODBRIDGE, ON
10/10

Beautiful front door

We met at a home show and we were impressed with the quality of the product. We met with the respresentative who came to our home & thoroughly discussed our needs. we were invited to the showroom, and were able to see the door being produced. Home Decor was able to give us the door we wanted. The installers were great, and we are happy with the finished product. Thank you Home Decor!

Approximate cost of services:
$0.00
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Company Response

We enjoy meeting people at the various Home Shows in the GTA throughout the year. It gives us the oppportunity to talk to people & find out what they are looking for to gauge new trends and to assist us in shaping our business. It is our pleasure to invite you to our Showroom and see how the doors are made. We are glad that you are enjoying your choice and are happy with our service.

Liliana Muzzone in Richmond hill
Liliana Muzzone in Richmond hill
1 review RICHMOND HILL, ON
10/10

Custom Front Doors for my home and sliding door at my Park Home

Glad to say my husband and I were impressed with the quality of the product, we met with the respresentative who came to our home & thoroughly discussed our needs. At their showroom we were able to see how the door would be produced. Home Decor was able to give us the door we wanted. The installers were great, and we are happy with the finished product.

Approximate cost of services:
$5,000.00
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Company Response

It was our pleasure to assist you in your renovation project. We expect that you will receive many compliments on your door choices and thank you for your kind review.

Ed  in North york
Ed in North york
1 review North York, ON
10/10

Windows & Doors

I contacted Home Decor back in the spring, and after many estimates, and lots of research, we ordered our new windows and doors. The price was a little more than some of the competitors, but Joe (our salesman) explained things well to my wife and I, and we decided to proceed. We were nervous but felt comforted by the fact that the company has been in business a long time, and has a great reputation! We even visited the showroom, and got to see some doors being produced in person, which helped us select the perfect door for our home.
We entered into the agreement in August, and the installation team lead by Frank did an unbelievable job and all in 2 days. Great clean up and they worked so well together!
Our homes beautiful, and we expect lots of comfort in the upcoming cold weather.

Ed

Approximate cost of services:
$15,000.00
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Company Response

Thank you for your kind review. We are happy that we were able to assist you in your window & door renovation project and trust that you will enjoy the difference in warmth and energy conservation.

Sonia in Scarborough
Sonia in Scarborough
1 review Scarborough, ON
0/10

2 executive doors and a custom wrought iron window

We had Home Decor install 2 executive front doors and a cutom wrought iron window in August. Overall the doors are nice, as is the window, however, response time and quality of work is something that was not up to our standards.

The team who installed the doors left a large scratch behind and did not proactively reach out to us to fix it. These doors cost $7000 and if we wanted a door with a scratch on it I'm sure we could have paid far less.

We hounded the company to come and have someone fix the door and it was a very frustrating experience. A company that leaves a scratch behind on day one, basically leaving you with a damaged product, and then you have to chase them down to fix it shows little integrity and non-existent customer service.

After a many weeks they finally sent someone to fix the scratch. Once the panel had been reinstalled we noticed 2 new scratches on the door left by Home Decor's team. We once again called the company to find out what could be done have yet to hear back. It has been quite a few weeks now and we’ve heard nothing.

As of today we have expensive new doors with scratches on them and not even an apology from the company.

I would not recommend this company to anyone I know.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

We were surprised to receive this review. This customer received a beautiful door system within the delivery time frame. The door was installed and as with all our installations a Completion Form was returned to our office completed by the Customer completely happy with the process from the initial representative to the installation including the comment "Excellent crew to work with & represent your company". Unfortunately, when the peephole was installed on the door, the installer left a small scratch. We arranged with this customer to replace the scratched panel & upon completion of the service, this customer signed-off on the service that it was inspected & completed to her satisfaction. So it seems a contradiction of facts which we document on file. It is unfortunate that this customer feels that she did not receive service to her satisfaction that warranted such a negative review.

A Smith in Richmond hill
A Smith in Richmond hill
2 reviews RICHMOND HILL, ON
10/10

Windows

In early July we had the windows on our entire house replaced by Home Decor Window and Door Centre. Our salesman Joseph was excellent from beginning to end. He came and measured our windows and made really helpful suggestions as to what kind of windows we should put in each spot (i.e. frosted windows in the bathroom or windows that opened differently than what we already had). He respected our budget and helped us stay as close to it as possible. As well, he made sure he came and checked on the job as it was being installed to make sure everything was going smoothly. As for the installation, Frank and his crew of 2 other guys were amazing. They arrived on time, got right to work and managed to finish the job in the time they said they would. They were careful with our things while working in the house and cleaned up everything after themselves, both inside and outside the house. Overall, we were very happy with our experience with Home Decor Window and Door Centre and would highly recommend them to anyone! Although windows are a very expensive investment, they are totally worth it!

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your kind review! Our team works hard to ensure a complete service to our customers from the initial contact to the job completion. We are sure you will enjoy many years of pleasure from your purchase.

Frank Morassutti in Etobicoke
Frank Morassutti in Etobicoke
1 review Etobicoke, ON
10/10

New front door and side lights

We were looking to replace our 30 year-old front door, side lights and overhead transum. We had several vendors simply quote a replacement for what was currently there but Tony De Bartolo from Home Decor was the only vendor who actually discussed different alternatives of size, shape, colour and design which we had never considered before. His suggestions were not only wonderful, but added a whole new appearance to our entrance. We've had numerous cmpliments on the design and workmanship. Well done !!!

Approximate cost of services:
$8,500.00
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Company Response

We appreciate the business of great clients like you!
It is always a pleasure to help create something unique as we endeavor to help you "Create Your Style, Your Way".
Thank you for your generous comments and sharing your photo.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Decor Window & Door Centre Inc.

Home Decor Window & Door Centre (HDWD) is Ontario’s leading manufacturer of fiberglass entry doors. Our high quality custom door systems are made locally in Canada. We openly provide all relevant information about our fiberglass doors to help our customers make the right choices. We take great pride in our ...
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