Home Decor Window & Door Centre Inc.

Windows & Doors Installation & Service
Vaughan ON L4K 1L3
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HomeStars
Windows & Doors Installation & Service
Home Decor Window & Door Centre Inc.
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96%

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Reviews by rating (past 12 months)

Reviews for Home Decor Window & Door Centre Inc.

Average customer rating:
9.6 10 (267 reviews)

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Nick
Nick
1 review Vaughan, ON
10/10

Front Door

Great job. Really happy with the results. We are getting tons of compliments and have already referred others.

Approximate cost of services:
$6,000.00
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Company Response

Thank you Nick for the review. We are glad that you love your new front door!

Robert
Robert
2 reviews Orangeville, ON
10/10

Front door/entranceway installation and storm doors installation

Home Décor Window and Door Centre Inc. were absolutely outstanding to work with. Joe Gerring came to our home, helped us through the design phase and did a great job keeping us informed on project progress. Joe is the consummate professional and he delivered a fantastic customer experience. The front doors/sidelights and the rear storm doors arrived as planned and the installation was neat and very well done. The doors look great and we are more than satisfied with the whole process. I would highly recommend Joe and the Home Décor team to anyone looking for great quality workmanship, high attention to detail and outstanding customer care.

Approximate cost of services:
$13,000.00
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Company Response

Thank you for the kind words. Joe is very detail oriented and we are proud to have him as part of our team.

K. T.
K. T.
1 review Richmond Hill, ON
9/10

New Door

Removing an old home door and Instillation of new fibreglass door complete with hardwares and deadlock

Approximate cost of services:
$6,000.00
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Company Response

It's quite a transformation. Enjoy the new look and thank you for your business.

joe
joe
2 reviews Vaughan, ON
10/10

Replacement Windows

Home Decor and Windows had replaced our Doors 3 years ago and my wife and I decided to use them this year for our windows as well. All work done both times were fantastic and we would recommend them to anyone. Even my General contractor was impressed with the quality of the windows and professionalism of the installers. They even cleaned up their mess! Side note, they took so much care of us that they even replaced a screen free of charge when a squirrel had chewed though it the day after installation. 10 out of 10 for sure. Thanks.

Approximate cost of services:
$13,000.00
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Company Response

Thank you Joe for the kind review! We appreciate your business very much and always here to help out whenever we can! Enjoy your new windows and try to keep the squirrels away!!!:)

Sarah in Scarborough
Sarah in Scarborough
5 reviews Toronto, ON
10/10

All windows replaced

We had all of the windows in our home replaced. We met with Joe and instantly liked him. He was very knowledgeable and understood what we needed. He made several recommendations that made sense and we are happy with our windows.

Alex and Igor came out to install them and they did a very good job. They were very thorough and worked hard to get the job done in two days. The caulking around the windows looks great and we were told by someone we know that use to install windows that it was a great job.

I would recommend this company to anyone for windows.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the review! We appreciate your business as we take a lot of pride in our products and workmanship. Enjoy the new look of your home!

Colleen
Colleen
1 review Toronto, ON
10/10

Quote and installation of new Windows

From the start Joe the sales manager was incredibly friendly and knowledgable . Within in minutes he understood my needs and demonstrated his product knowledge, honesty and integrity. He even showed me the factory & walked me through the showroom demonstrating what each window I selected and how it will work in my home. Compared to his competition he wins on product knowledge, friendliness, compassion and listening skills. On the day of installation he swung by to check up on my happiness factor and say hello to his install team. The install team were very knowledgeable and friendly. They worked efficiently , took time to demo how the Windows worked and cleaned up after themselves. If you are looking for new Windows look no further!

Approximate cost of services:
$5,000.00
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Company Response

Thank you Colleen for your kind words. Its been a pleasure working with you.

Susan & Paul in Vaughan
Susan & Paul in Vaughan
1 review Simcoe County, ON
10/10

New Front Door installation

Thank you for my beautiful door, I have already received many compliments. Joe the salesman, was very professional from start to finish. He not only provided expert advice on the initial choosing of the door, he also came to visit the premises to ensure that all was going well and to expectation. The installers were immaculate, they took pride in their job in installing the door. Thank you for beautifying my front entrance with this beautiful door. We highly recommend them....

Approximate cost of services:
$7,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your kind review! Our staff works hard to ensure the customer receives optimum service. We love it when customers love their doors! Enjoy it!

L.MacDonald in Mississauga
L.MacDonald in Mississauga
1 review Mississauga, ON
10/10

Windows and Door

Home Decor supplied us with our gorgeous front door and large front window. We are so pleased, they couldn't be more perfect. The installers were courteous, professional and on time. I feel confident in their product and would not hesitate to use them again. Great Job and thank you for helping us bring our vision to light:)

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your kind review. We do our best to provide excellent quality & service, throughout the year. We are very happy that you love our work! We look forward to work with you again on your future projects.

Lello in Toronto
Lello in Toronto
1 review Mississauga, ON
10/10

Front door install

Friends and us met the owner at the home show - we knew this place was in the running for our decision for 2 new doors. One in Mississauga, other in Vaughn. Once we visited their location and later reviewed ratings online - we made our decision. From then on, Joe was involved - a super guy - a rep. that cares. Install went well, installers were great, and Joe even visited after install was complete as any good company should do. Great experience. thanks to Joe and Tony

Approximate cost of services:
$7.00
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Company Response

Hi Lello,

Thank you for your kind review! Our staff works hard to ensure the customer receives quality service & product. We are sure you will receive many compliments. We look forward to assisting you and/or friends & family with any projects you may be considering in the future.

VaughanConsumer in Woodbridge
VaughanConsumer in Woodbridge
2 reviews Vaughan, ON
0/10

Terrible after install service

I have worked with Tony since 2011 when Home Decor replaced ever window and door in my home except the front door.

I called to get a quote on a broken window on my front door and to get some service work done.

The new owner, San, made it very clear he did not want to entertain any of it.

I quote " we won't do a one window job" and then was quoted over $200 to replace 2 $15 door sweeps that have been an issue since day1.

Not the way to treat a customer that has spent so much money with your company.

Approximate cost of services:
$40,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you for the opportunity to respond to you since we didn’t get a fair chance to do so over our brief conversation.
We focus all our efforts in building quality door systems and we do our best to service our customers. However we do not generally service doors or do glass inserts on doors or transoms that are not built by us. The price we quoted you for the sweeps included staining it to a custom color, a color we do not stock, and have our service rep out to install. Realistically we have to charge appropriately for the labor & parts involved. We are sorry you chose to go on social media to try tarnish our reputation over such a trivial matter. The irony is that it wasn't about a terrible after install service or job badly done, it was about a quote you didn't like and the idea that we do not service doors not built by us. We wish you well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Decor Window & Door Centre Inc.

Home Decor Window & Door Centre (HDWD) is Ontario’s leading manufacturer of fiberglass entry doors. Our high quality custom door systems are made locally in Canada. We openly provide all relevant information about our fiberglass doors to help our customers make the right choices. We take great pride in our ...
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