Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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97%

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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.7 10 (742 reviews)

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Private User
Private User
Private User reviews Scarborough, ON
10/10

Leaky faucet

Replaced 20 year old Grohe shower cartridge. Great service from time of initial call to install.

Approximate cost of services:
$275.00
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Company Response

Thank you so much for taking the time to leave us a brilliant 10-star review!
We are thrilled to hear that you had an exceptional experience with us, from the initial call to the actual installation of your new Grohe shower cartridge.

Our team always strives to provide great service, and your positive feedback reassures us that we're on the right track.
We understand the importance of responsive and efficient customer service, especially when it comes to replacing essential components like your shower cartridge.

It's fantastic to hear that you were satisfied with our service from start to finish.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your loyalty and look forward to serving you again.

Thank you once again for choosing our services Hoerner Heating & plumbing, we look forward to hearing from you regarding any of your plumbing, hydronic heating, drains, and heat pumps/air conditioning.

Best Regards,
Tracey Hoerner
Hoerner heating & plumbing

Private User
Private User
Private User reviews Old Toronto, ON
1/10

Overpriced: Expect to pay 2 to 5 times what is customary

Hoerner overcharges.
Don't let the 9.0/10 score fool you, it's reviews from people who do not know what things should cost and do not know what good looks like.

Call around. Get some additional quotes. It could save you thousands.

Approximate cost of services:
$1,300.00
1 of 1 people found this review helpful.
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Alice in Toronto
Alice in Toronto
3 reviews Mississauga, ON
10/10

Boiler repair

Found out boiler not working 3 days before passing the property to a tenant. Booked with Hoerner managed to send a technician (Nick) within 2 days. It turned out to be a very simple fix and Nick was very professional and helpful in explaining the possible causes of the problem and offered a discount as well. We will definitely have them over to clean up the boiler later.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

We are delighted that Nick, our technician, was able to identify and resolve the issue with your boiler efficiently. Our team takes pride in their professionalism and commitment to providing exceptional service. We are also pleased to hear that Nick was helpful in explaining the potential causes of the problem, ensuring you were well-informed throughout the process. Thank you once again for choosing Hoerner. We appreciate your trust in our services, and we look forward to continuing to provide you with outstanding service in the future.

Warm regards,
Tracey Hoerner.
Hoerner Heating & Plumbing

cheryl
cheryl
3 reviews Old Toronto, ON
10/10

Plumbing heating repairs

I would highly recommend Hoerner Heating & Plumbing. Lance was professional, efficient, knowledgeable and polite. The company responds quickly and skilled trades arrive as promised and complete the work in a timely manner.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Cheryl, Thank you for your review and for sharing your positive experience with Hoerner Heating & Plumbing. We greatly appreciate your recommendation and are thrilled to hear that Lance provided you with excellent service. We look forward to helping you again.
Regards,
Tracey Hoerner
Hoerner Heating & Plumbing
416-463-2573

Private User
Private User
Private User reviews Old Toronto, ON
9/10

bathroom taps

tricky diebol taps had to be replaced and they were well worn in 10 years

Approximate cost of services:
$500.00
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Company Response

Hoerner is happy to hear we were able to replace your Riobel taps. Thank you for choosing Hoerner.
Regards, Tracey Hoerner
416-463-2573

David in San Francisco
David in San Francisco
2 reviews Toronto, ON
10/10

Viessmann boiler service and igniter replacement

Our Viessmann boiler was installed in 2018 and this was the first service for our boiler. It was cleaned and a new igniter was installed. The job was professionally done. I am happy with the service.

Approximate cost of services:
$850.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your review.
We are so pleased that the job was professionally done, and that you were happy with the service.
We hope to hear from you in the future for any plumbing, heating and drain issues.
Kind regards
Hoerner heating &plumbing
4164632573

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Prompt, expert and accommodating service

We wanted to remove a radiator to create more space in our bedroom in our old house. Koerner communicated efficiently about the time frame of the job, and sent a photo of the technician in advance. Daniel was extremely efficient and flexible, improvising to adjust to the frustrations of an old house, always consulting with me. I felt completely confident about his expertise and fairness, and enjoyed his positive energy. We have had several jobs done by Koerner over the years and never hesitate to go directly to them with any heating and plumbing jobs. Great service.

Approximate cost of services:
$650.00
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Company Response

Dear valued customer,

Thank you so much for taking the time to leave us such a wonderful 10-star review!
We are thrilled to hear that you were satisfied with our communication, especially regarding the time frame of the job. It was our pleasure to provide you with a photo of our technician in advance, as we believe in transparent and reliable service.

We are so pleased and happy to hear about Daniel's exceptional workmanship.
It brings us joy to know that he was able to efficiently and flexibly adapt to the challenges posed by your old house.
We hope you choose Hoerner in the future for any plumbing,hydronic heating, drains, and heat pumps/air conditioning in the future.
thank you
kind regards,
Hoerner Heating & Plumbing
4164632573

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Toilet repair

Nick was able to fix a toilet with a leaking flapper by replacing the flapper with a better quality part. The toilet was located under a counter top and Nick was required to remove the tank to access the flapper mechanism. He was efficient, professional and good humoured throughout.

Approximate cost of services:
$280.00
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Company Response

Thank you for your review!
We're glad to hear that Nick was able to fix your toilet with a leaking flapper by replacing it with a better-quality part.
It's great to know that he was efficient, professional, and had a good sense of humor throughout the process.
We appreciate your kind words and look forward to assisting you in the future for any of your plumbing, hydronic heating, drains, and heat pumps/air conditioning.
thank you
Tracey
Hoerner heating & plumbing
4164632573

Lily in Toronto
Lily in Toronto
0 reviews Old Toronto, ON
10/10

Radiator installation

We love our friends at Hoerner! Unlike so many others, they actually answer the phone when you call, they are prompt, friendly and efficient. Our radiator was installed so quickly and without a lot of fuss.
I would highly recommend their services.

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for taking the time to leave us a 10-star review!
We are thrilled to hear that you had such a positive experience with Hoerner.
Customer satisfaction is our top priority, so we truly appreciate your kind words about our prompt, friendly, and efficient service.
It was a pleasure working with you and we are delighted that your radiator installation went smoothly.
We deeply value your recommendation and look forward to servicing plumbing, hydronic heating, drains, and heat pumps/air conditioning.
thank you
Tracey
Hoerner heating & plumbing
4164632573

BOBi4jeN
BOBi4jeN
1 review Old Toronto, ON
10/10

I can always count on Hoerner!

The Hoerner team came in and assessed the issue and provided the best option. It was a difficult sink to fix and they did an excellent job in a timely manner.

Approximate cost of services:
$700.00
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Company Response

Thank you so much for your glowing review! We appreciate your kind words about our team's skills and efficiency.
It was our pleasure to assist you with your difficult sink issue and we're glad we could provide the best solution for you.
If you ever need our help again in the future for all your plumbing,hydronic heating,drains, and heat pumps/air conditioning.
thank you
Hoerner Heating & Plumbing
Tracey
4164632573

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, Heat pumps and Air conditioning.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

Give us a call at (416) 463-2573

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter, plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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