Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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97%

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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (741 reviews)

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VS
VS
2 reviews Toronto, ON
10/10

Shower plumbing issue

Tracey spent a lot of time trying to help figure out what the problem was over the phone (many calls, emails and reaching out to a contact at a supplier) in an effort to save us $. We got a Hoerner plumber out who went above and beyond and I was amazed at the reasonable price. We have also had Andrew Hoerner help with our furnace a couple of times and he also gets a 10/10. Thank you again!

Approximate cost of services:
$250.00
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Company Response

What a lovely review. It is truly appreciated. It is a pleasure to be of service and we hope that you give us the opportunity to be of service in the future. Thank you so much. Cheers

Patricia in Toronto
Patricia in Toronto
1 review Toronto, ON
10/10

mysterious leak...which wasn't mysterious after all

I will definitely consider and recommend Hoerner for future plumbing needs.
Stephen came on time, gave the job at hand the time and focus I felt it needed; provided 'work-around' suggestions and things he knew we could do ourselves to help us save cost.
Impressed too with the office support (aka Tracey and another gal). They promptly replied to my Homestars email and succeeding communications.

Approximate cost of services:
$275.00
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Company Response

Patricia,
Thanks so much for a great review. Hoerner was happy to help the same day. We provide a 2 hour arrival window, clean up like never there and provide upfront pricing. Glad to hear that Stephen was able to find a cost saving solution. Regards, Tracey.

John Baker from Toronto
John Baker from Toronto
12 reviews Toronto, ON
10/10

Installation of three toilets

Hoerner staff (office and trades) communicate very well from opening contact. They are punctual and courteous. Their estimates are accurate.
Their work is professional and they clean up afterward.
I have used them before and appreciate their reliability and honesty.

Approximate cost of services:
$2,000.00
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Company Response

Thank so much for your lovely review. Online reviews are such a great referral source for our new clients.
Thanks so much for taking the time out of your busy day to write this.
Cheers Tracey

Geofrey Dinwiddie in Old Toronto
Geofrey Dinwiddie in Old Toronto
1 review Toronto, ON
10/10

Rebuild drains and water shut off valves for my kitchen sink. Supply and install new kitchen faucet.

The drains and faucet at my kitchen sink needed replacing. Hoerner was on time, on budget, very tidy, and very pleasant to have around. Excellent customer service. Excellent quality to the work and the products and materials supplied.

Approximate cost of services:
$1,200.00
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Company Response

Thank you so much for a great review. We are so happy that we were able to take care of your job on budget, be tidy and pleasant.
In this industry it is so wonderful to hear back from our customers since there are so many job on the go at the same time and Hoerner's goal is to create 100 percent satisfaction all of time with all of our amazing customers.
Thank you once again for your time. Tracey

Michael Inzlicht in Toronto
Michael Inzlicht in Toronto
2 reviews Toronto, ON
10/10

Leaking shower

The Hoerner crew were professional and courteous. They addressed my concerns and fixed my problems. I appreciated the hand-holding over the phone as I was stressed about the whole incident. My mind was put at ease and I was satisfied with the service.

Approximate cost of services:
$500.00
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Company Response

HI Michael,
I am so glad that the task at hand was accomplished.
We are so pleased that you took the time to share the review.
I have shared it with the HHP technicians. They are so pleased.
Have a wonderful day.
Tracey

Jonathan from Toronto
Jonathan from Toronto
3 reviews Toronto, ON
10/10

Leaky Fridge fridge

Hoerner is a professional shop you can trust. They diagnosed the problem with my leaking fridge, installed a new valve and took care of business. Excellent service! Would recommend them.

Approximate cost of services:
$140.00
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Company Response

Thanks so much Jonathan.
So wonderful to know that they got the job done the first time.
Thank you for taking the time out of your day to write a review - it is wonderful for our online presence.
We hope that we can be of service in the future.

Private User
Private User
Private User reviews Toronto, ON
9/10

check gas stove function and disconnect gas stove

Clare from Hoerner Heating and Plumbing was very helpful to me even before she arrived to check my gas stove for leaks, researching online for me about gas stove codes. She was friendly and competent on the home visit.

Approximate cost of services:
$168.00
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Company Response

Thank you so much for your online review. So much of our business comes from online feedback. Yes the trades is comprehensive profession requiring the technicians to be up to date on the codes and be internet savvy to order the exact parts for each job. It is often very time consuming and challenging to find the exact parts. There are so many manufacturers with so many versions of so many types of fixtures, equipment and parts etc. Claire has a wonderful attention to detail that which works extremely well in this profession. I am so happy that Claire was friendly and competent. I will make sure that Claire hears about the review.

Greg F in Mississauga
Greg F in Mississauga
2 reviews Toronto, ON
10/10

Shower faucet replacent

In 2-3 hours the morning after I called, Zahir from Hoerner replaced my shower valve (i.e. not just the cartridge but the whole fixture). Zahir was competent, courteous and friendly as was Robyn who arranged the visit by phone from the office. Easy. Thanks!

Approximate cost of services:
$450.00
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Company Response

Thanks so much Greg for the lovely review..Thanks you so much for taking time out of your busy day to go online and give Hoerner your feedback. We for sure will share it with Robyn and Zahir who I promise you will be thrilled. Cheers Tracey

C Milner in Old Toronto
C Milner in Old Toronto
1 review Toronto, ON
10/10

Toilet replacement

Excellent service from initial call to completion of the project. Emma in the office follows through and follows up in making things happen. Excellent pre-service. Technician Stephen and apprentice Andrew were skilled, efficient and really nice to deal with. Thry seemed to really enjoy their work, and dealing with customers. They even took away the old toilet, something that is not common. I have used Hoerner Plumbing before, and would not hesitate to call upon them again.

Approximate cost of services:
$875.00
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Company Response

Thank you. What a kind review. Hoerner is so excited when clients take the time to review us. It really makes a difference.
It is so helpful with our new clients to have the reviews to refer to.
Thank you again

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, Heat pumps and Air conditioning.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

Give us a call at (416) 463-2573

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter, plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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