Outstanding customer service and repair
I found Hi-lite Electric on line when I needed an electrical repair to fix a problem with my oven. This was the best interaction I have ever had when having a repair of any type done in the house. The customer service team on the phone were empathic, professional and I felt that they genuinely wanted to help me. I felt very reassured by them that the Hi-Lite team would be able to solve my issue. When Jeff and Steven arrived (on time) they quickly diagnosed my problem, provided a written quote and efficiently fixed the issue. They even arranged for the city electrical inspection that was needed due to the scope of the work. In future, based on this experience I would only call Hi-lite for any electrical needs.
- Approximate cost of services:
- $500.00
- Company Response
Hi there,
I'm delighted to hear of your great experience with us at Hi-Lite Electric! We always strive to maintain a high level of expertise and quality on the field which you certainly experienced in being provided service by Geoff and Steven. It truly makes me happy to hear that our efforts in the office don't go unnoticed by wonderful customers like yourself as well. Any time you need a job done right, definitely call Hi-Lite!
Warmest Regards,
Paul