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Structural Engineering
Home Improvement Specialists - A Division of Handyman Connection
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Reviews for Home Improvement Specialists - A Division of Handyman Connection

Average customer rating:
8.9 10 (215 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Kitchen

Beware Handyman Connection Etobicoke owner Fadi.

After many attempts of leaving messages, voice messages Fadi did not have the courtesy to return my call after promising November 2021 that he would fix whatever needs to be corrected.

Fadi’s excuse was it’s the paint Benjamin paint the best of the best. Right! It’s Fadi’s handyman Dave that’s the problem here what’s Fadi excuse with the caulking?

Pictures are attached of the quality of workmanship that I am left with

Satisfaction guarantee as per website is in fact not true.

Approximate cost of services:
$6,800.00
1 of 1 people found this review helpful.
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Company Response

Hello, We apologize that your experience with us was not to your satisfaction. Here at Handyman Connection, we take pride in delivering exceptional work to guarantee the satisfaction of all our customers. Unfortunately we were unable to meet your expectations after 3 attempts of redoing the job with multiple craftsmen. We appreciate you taking the time to leave us a review

Cate
Cate
0 reviews Toronto, ON
10/10

Sink

I live in Vancouver and rent my place in Toronto. My condo sink fell through and my tenant reached out to me. I'm a new land lord and have never had to call anyone before. Using HomeStars to help me find Handyman Connection was great. They called me right away and talked about my issue. They were able to go and fix right away . I will be using them for anything else that might come up

Approximate cost of services:
$500.00
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Company Response

Thank you Cate for your review. We really appreciate your feed back.

BGorski
BGorski
5 reviews Toronto, ON
10/10

Excellent Service

I would highly recommend Handyman Connection. They were very quick to respond to my request for a quote. They were very helpful in explaining what had to be done and they did an excellent professional job. They cleaned away all the debris and left everything super clean. I am very satisfied with the work they did. Highly recommend.

Approximate cost of services:
$8,000.00
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Company Response

Thank you Brenda for your review, we appreciate you sharing your opinion and experience with other potential customers. It was pleasure to work with you and looking forward to hearing back for future projects.

10/10

Various small fixes

I had a number of small items to be fixed in an apartment (doors not latching properly, new faucets, new wall lights, etc). Michael did an excellent job with the work and finding the replacement items needed (like older style doorknobs to match the existing doors). Very satisifed with the results.

Approximate cost of services:
$2,800.00
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Company Response

Thank you Donald for the review, we really appreciate you sharing your experience with others.

Derrick in Ottawa
Derrick in Ottawa
1 review Mississauga, ON
10/10

Great service

I had some minor electrical repairs and a fix to some cabinetry done. Scheduling was easy and quick. They came soon. They talked me through the options and provided a quote. It was a great convenient service.

Approximate cost of services:
$700.00
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Company Response

Thank you for Sharing Derrick. Really appreciate your support.

Fatima in Mississauga
Fatima in Mississauga
3 reviews Mississauga, ON
10/10

Kitchen reno

Third time we have had Handyman Connection do work for us and they never disappoint. This kitchen reno consisted of 1) sanding and applying clear coat x2 layers to brighten up the cabinets. See pictures below for the full effect 2) trimming the valance under the upper cupboards which trimmed away some damage and opened up the area from the counter to the bottom of the cabinets (thanks Fadi for your suggestion) 3) reconfiguring our counter so it was all one level and installing a quartz countertop and new sink 4) removing old backsplash and installing large white subway tile with grout that matches counter. Thanks to Theo for an amazing job. Very happy with the work done, the timeline (8 days-all in), clean up and communication. Definitely recommend to anyone and we will be using this company again!

Approximate cost of services:
$10,000.00
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Company Response

Thank you Fatima, we appreciate you sharing your experience. The kitchen looked amazing once finished thanks to your input and selection.

Debbie in Mississauga
Debbie in Mississauga
1 review Mississauga, ON
0/10

Requested quote on small jobs

I entered a request for a quote on a few small jobs through their website. Within 20 minutes they called asking if I just wanted a quote or I was ready to get the job done. I said I was just looking for a quote. They advised someone would get back to me shortly. That was 2 weeks ago and I haven't heard a thing. I can't comment on their work but their customer service is terrible.

Approximate cost of services:
$1.00
4 of 4 people found this review helpful.
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Company Response

I apologise for your experience Debbie. Appreciate your feed back to help us improve. We will look into what happened and insure that this situation is not repeated.

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement kitchen/bathroom renovation

We had a tricky basement kitchen/bathroom apartment renovation that needed to be done while the person was still living there. Fadi and his assistant Theo were wonderful. The project was managed very well. They reduced anxiety by keeping to the schedule that we set up together. They worked fast and well. The project was finished on time and on budget. It looks great and the tenant is delighted.

They were careful and considerate and followed all COVID precautions.

I will not hesitate to recommend Fadi and his team and call them again for my next project, be it big or little.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Lannie for the great review; we really appreciate it, It was our pleasure to work with you again and looking forward to hearing back.

Penny in Kanata
Penny in Kanata
0 reviews Ottawa, ON
10/10

Installed a new faucet

Professional, reliable, reasonably priced. Came when promised, did quality work. It’s very handy to know I can call them for whatever jobs I have, whether big or small. Would recommend.

Approximate cost of services:
$250.00
2 of 2 people found this review helpful.
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Company Response

Thank you for your review and recommendation Penny, happy to be able to help and looking forward to hearing back.

Private User
Private User
Private User reviews Toronto, ON
10/10

New bathroom

These guys have really passionate tech team. I love the way they do the job step by step with attention to every single detail. Their perfectionism is something amazing. It's s a big pleasure to be your customer

Approximate cost of services:
$600.00
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Company Response

The Pleasure is ours for putting your trust in us to complete your project. Looking forward to working with you again in the near future..

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Improvement Specialists - A Division of Handyman Connection

By contacting Handyman Connection for your home improvement needs, you will be most thrilled with our first class Craftsmanship and very personalized service from the initial contact, a free no, obligation onsite estimate to completing the work; we guarantee a pleasant experience along with delivering high-quality artistry, I invite you ...
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