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Structural Engineering
Home Improvement Specialists - A Division of Handyman Connection
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Reviews for Home Improvement Specialists - A Division of Handyman Connection

Average customer rating:
8.9 10 (215 reviews)

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Quentin BB in Oakville
Quentin BB in Oakville
6 reviews Oakville, ON
7/10

Replace tub, plumbing and install cement backerboard

We chose to use a Handyman vs. a Contractor for part of our bathroom reno. The scope of the project included removing existing tub, plumbing, framing new tub, new plumbing and installing cement backerboard.

By using a Handyman (vs. a Contractor) we saved enough money to invest in higher quality tiles (which we sourced to a tile contractor).

Pro: the handyman assigned communicated with me a number of times before the project began, and even came to site the day before to do a walkthrough. I was out of town most of the week, but my wife tells me he was very communicative. The job was completed for the most part.

Con: there was some sloppy workmanship and some corrections that I had to make to the project once complete. We went in with "eyes wide open" and expected this would likely happen. For example, incorrect plumbing fittings were used (we purchased a tub faucet which came with fittings that weren't used, which I had to replace) and large gaps inbetween the cemnt backerboard that I had to mesh and tape before the tile contractors came.

I take partial responsibility for this, and acknowledge that if I wanted an A1 job done I would have hired a bathroom contractor instead.

In my opinion, Handyman Connection will provide you with a proficient DIY'er. Fortunately my tile contractor was able to correct some of the work.

Handyman does offer a warranty, but I felt it easier to fix the issues myself.

Approximate cost of services:
$1,350.00
What could this company do to improve their services?
Use a more formalized training process for their Handyman, rather than using the customer as a guinea pig and taking customer feedback as the only determinant of a Handyman's proficiency.
Any advice to offer fellow homeowners facing a similar project?
Do your homework. Handyman Connection would be great for smaller projects. We rolled the dice and used Handymand for part of a bathroom reno.
1 of 1 people found this review helpful.
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Company Response

This was valuable feedback, thank you for your detail and this will help us improve. We do lots of larger jobs and your comments are helpful

G Thompson in North york
G Thompson in North york
2 reviews North York, ON
10/10

Bathroom tub and tiles

We decided to complete a makeover of the main bath and contacted Handyman Connection as we had used them several times with great satisfaction. Tub, backer and tiles were installed by Mario Monaco who did an outstanding job. He had several good suggestions during the project which were implemented with results exceeding expectations. We are very pleased with the service and quality and will no doubt be calling Handyman for future work.

Approximate cost of services:
$1,500.00
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Company Response

Appreciate your comments, thank you. Mario is excellent, a real asset for our company !

Owen in Richmond Hill
Owen in Richmond Hill
3 reviews Richmond Hill, ON
3/10

Bathroom Renovation

We converted a spare bedroom into a master ensuite and contracted Handyman Connection to comlete the work tiling and drywall. The folks at Handyman Connection did a decent job. They were responsive and worked with us on any complaints. But the handyman they brought in was brutal and required us to spend extra $$ to have his work either corrected or completed. I can't recommend these guys because you have little control over who they bring in.

Approximate cost of services:
$0.00
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Company Response

Tried to find this customer in our database ( no last name ) - my best guess is the job was done about 2 years ago and we were not aware of any problems at that time. However all feedback is appreciated. After
15 years in business we have served and pleased 1,000's of customers.

peggy manos in Newmarket
peggy manos in Newmarket
3 reviews NEWMARKET, ON
8/10

re-install light/ceiling fan, fix baseboards, replace lock on sliding glass door and reinstall sliding closet doors

The work was done to my satisfaction and a few days later, I had a problem with the ceiling fan / light...the service man came back a few days later. but before he did he spoke to me on the phone, then went on line from his home and found that this was an issue with many Hunter Ceiling fan/lights. He was able to come up with a solution and which allowed me to make use of the brand new fixture, without taking it back down and replacing it all over again. This was done at no extra cost to me.

I felt Steve went the extra mile to find a fix for my brand new defective light fixture. Sure I could have taken it back, put together another one and had him install another brand new one but I had thrown away the receipt, since it was up and working. So I needed to make this one work and Steve did just that .

Approximate cost of services:
$300.00
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Company Response

Thanks for the feedback and I agree Steve goes the extra mile to ensure customer satisfaction, he is a real asset to Handyman Connection.

E in North York
E in North York
7 reviews North York, ON
9/10

Repair crack in ceiling at front entrance

Very happy with work done by David. David was very helpful and explained what the process was and how many times he would need to come to complete the job.Would recommend using Handyman Connection for any home repairs that you are hoping to get done.

Approximate cost of services:
$300.00
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chris hayes in Mississauga
chris hayes in Mississauga
8 reviews Mississauga, ON
8/10

Mud bathroom and hallway

This was our second time using Mississauga Handyman and this was a small job. The job took longer then it was scheduled as the contractor had to pick his daughter up from daycare which made this a 2 day job. The workmanship was average as he had to leave early and rushed the mudding of the bathroom. He left without finishing the hallway explaining how to finish the job myself.
He was easy to get along with however rushing the job we realized after painting the flaws of his workmanship. It was only when we painted the bathroom we noticed that we had to sand and mud his errors as well as finishing the hallway.
I am giving Handyman Connection a high rating as the company provides skilled tradesman for smaller jobs.

Approximate cost of services:
$600.00
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Shika in Mississauga
Shika in Mississauga
6 reviews Mississauga, ON
10/10

Handyman

these guys arevery friendly and helpful. We felt very comfortable with having them at our inlays house to do the work. We would defiantly call them back again for more work

Approximate cost of services:
$300.00
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Company Response

Thank you for taking time to write a review.
Customer feedback is very important for us.

Ed in North york
Ed in North york
3 reviews North York, ON
10/10

Plumbing

I called HC to install a new faucet for my daughter's bathroom.

Peter was very professional and informatative, on time and under budget.

I strongly recommend Handyman Conncection and will use them for other home rennovations ervices.

Approximate cost of services:
$0.00
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Company Response

Always appreciate customer feedback and
we generally a steady flow for Peter.
Thanks,

Karen
Karen
3 reviews OAKVILLE, ON
9/10

replace insulatin and ceiling tiles in basement

Steve was very thorough and I was very pleased at the work he did. Actually, he is scheduled for a second job in October. I found the handyman connection both reliable and professional. I have already recommended them to friends.

Approximate cost of services:
$450.00
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Company Response

We appreciate your feedback and thank you for trusting our company enough to refer us to your friends.

Melodie in Etobicoke
Melodie in Etobicoke
4 reviews Etobicoke, ON
10/10

Hole in basement wall

We have had a hole in our basement wall for over a year and didnt know who to contact to help us fix it. So happy we found handyman connections. They contacted me right away and sent a contractor within 24 hrs of our call...And the contractor was able to start the project on the spot. The hole was fixed flawlessly. The drywall looked great and you cant even tell that there once was a hole.
I would highly recommend handyman connections and would be willing to use them again for any projects.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to write a review, much appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Improvement Specialists - A Division of Handyman Connection

By contacting Handyman Connection for your home improvement needs, you will be most thrilled with our first class Craftsmanship and very personalized service from the initial contact, a free no, obligation onsite estimate to completing the work; we guarantee a pleasant experience along with delivering high-quality artistry, I invite you ...
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