Father in law has an old sliding door that the bottom wheels finally gave out. He visited many places in search of them. Everyone said to replace door since parts aren't available. I went by Gem and explained the problem. Not knowing me or what I do for a living...Im a contractor. Jim didn't have to...he could have tried to make a sale..but he told me about the trick with these old doors and he was right!!!!!!!!
I will recommend and purchase future windows or doors from them just because of this service.
Thank You Jim....you made me look like a superstar and get brownie points with father in law. lol
- Approximate cost of services:
- $50.00
- Company Response
Thank you for taking the time to write this review, and happy to hear you got those brownie points.
At GEM we try to help any way that we can, Jim has been in the business forever and knows all the trick of the trade, he is a great resource.
We look forward to working with you in the future.
TEAM GEM