We had GEM windows with magic screens installed many years ago and have been extremely pleased with how well they continue to work. A very strong young man, visiting our house recently, accidentally broke the screen opener tab. Not feeling hopeful because of the age of our windows, I went to GEM and spoke to Jim Christopoulos, parts manager. I was pleasantly surprised when Jim not only had the part I needed, he also gave it to me free of charge! Thanks Jim - I will continue to recommend GEM windows to my friends.
- Approximate cost of services:
- $0.00
- Company Response
Thank you for taking the time to write this review.
A GEM customer is part of the family. It is because of great customers like yourself and exceptional service like this example that we have been in business for over 55 years, and still going strong!
TEAM GEM!