- Approximate cost of services:
- $2,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
While we appreciate Mr. Bellamy’s concern on behalf of his mother, it is difficult to understand the nature of his concern because he has no address listed for his mother who wasn’t a client of ours. Further, his neighbour who was our customer could have spoken to us about it but in fact no one has asked us or ever discussed any issue of this nature to us. In other words, no damages were brought to our attention. Logically, one would expect us to be brought into a discussion like this. If Mr. Bellamy were to provide his address we would be pleased to look in to the matter further
It sounds like we may have been asked to pave half a connecting driveway the way Mr. Bellamy describes it and had the damages he described were completely accurate to the wall and screen door there would have likely been other implications.
The customer contrary to our advice asked us to pave on top of an oil tank furnace that were removed at the back of the house, in spite of suggesting that he wait about 18 months before paving on top of this area. We advised that if we did what he asked that the patio area was likely going to sink. We asked him to let the filler settle for one winter but he refused our advice.
The customer claimed that he had to get the low spot done to the house for runoff purposes immediately. Notwithstanding this he hired us to do work. The patio area sunk two inches. He didn’t listen to our advice and as a result this happened
As well as being properly advised, the work was done in 2006 approximately and we attended at his request about 18 months later and he was reminded of our concern about sinking. However, we said that we will make best efforts have someone attend to it the next time we were in the neighbourhood doing work. As our clients were focussed in other parts of the city at this time we sent someone else to fix it in spite of the fact that a significant amount of time passed and this was done at our expense. The total cost to Mr. Carallo was $2,000 not the $5000 that he suggests.
driveway paving and cement repair
The client had been given an outrageous quote of $30,000 to do this work related to the side of the house including the paving costs. She advised us of same and we suggested that the quote was based on an improper assessment of both what was needed and the reality of the circumstances as well as what could be expected of the repair under the circumstances. We made it clear while the majority of the cracks would disappear, in the area of the expansion joint you will always have a crack there as that is the nature of this type of structure. An expansion joint by its very nature is there to expand and contract given weather realities. The resulting work including the paving work cost a total of $8000- saving her a significant amount of money.
Doing this type of cement work is a two stage process which was thoroughly explained to her. No matter how many times you try to mask it there will always be crack at the expansion joint.
The “drips” that she is referring to relates to the compound that was required for the process to be completed in the first stage. It requires time to be cure and we attended went back 2 days later not a day later as referred to in the commentary.
The crack at the joint is the only place where it is and where it should be. The rest of the work as was expected doesn’t do this. Our price was more than reasonable and was to assist her with her goal of selling the house.
Every time we did any work, she was always present. With regards to the water garden hose, it was in very bad shape to begin with but notwithstanding that reality we did replace the hose as it was appropriate for us to do so.
This entry did not meet HomeStars review criteria.