- Approximate cost of services:
- $2.20
Thank you very much for your kind review. We're happy you love your new home and it was a pleasure working with you. Without great clients and experiences it wouldn’t be possible to do what we love, so thank you.
It is unfortunate that you had this experience with our company. This review was posted anonymously so I am unable to address your specific concerns.
Fourteen Estates as you are aware provides all information to potential customers upon receiving your email or call. Our information package has specific ranges according to the square footage along with all the basic information. Once a potential customer is interested a meeting is set up with our Project Management team to discuss all in depth during the initial meeting and answers all your questions. Our Project Manager even takes potential customers to a walk-through of our completed homes to see the quality build we provide. We even provide you with a proposal prior to purchasing the lot, the proposal gives a complete picture of your build and your cost. Our team is always here to answer your questions, I am not sure what went wrong but we are always willing to meet and discuss.
Fourteen Estates takes pride in every project we have ever had in our 35 plus years of business and we only provide the best. The quality of our work we provide is second to none. Nothing is hidden, if a price is increased it's because you have chosen a high end product which is above your proposal/ contract that's considered an extra thus increases your budget.
In regards to the reviews we have been in business for over 35 years and have had many happy clients who yes, some have become our friends. If they didn't have a good experience we wouldn't have had that relationship. We have even won numerous awards for our builds so we must have clients that are happy and willing to testify to the great work we do.
This review has been removed by the author.
Our dream home is no longer a dream - Review Updated July 14, 2018
July 23rd 2018
On behalf of Fourteen Estates, I would like to take the time to respond to the posts made by Ms. Jensen. We take great pride in our 35 years’ experience building quality, custom homes. Until we dealt with Ms. Jensen and the co-founder of her Facebook page, our feedback and customer reviews were some of the best in the business. Unfortunately, that has now changed due to a concerted social media campaign being driven by two disgruntled clients out of hundreds of happy clients. Ms. Jensen contracted with us on a costs-plus basis. Unlike the usual homebuilding agreement where the homeowner pays a fixed fee based on their selections, with a costs-plus contract the homeowner agrees to pay the full costs of all building-related expenses plus our fee for managing the project. While we do our best to provide an accurate budget and timetable for completion of all of our costs-plus projects, there are always variables that can change both the cost and the ultimate project delivery date. These include things like the weather, changes to the project initiated by the customer, and the customer’s decision to have parts of the project done by subcontractors of their choosing. In the Jensens’ case, all of these things were factors. Despite the fact that we told the Jensens up front and in writing that they would be responsible for the actual costs of their project, they decided to stop paying us when the project ran into problems that were largely caused by their own decisions. Our workers and subcontractors need to be paid in full and on time and so do we. While we would have loved to see the project through to the end, we could not continue to work on the project when we were not getting paid. As you read the posts made by Ms. Jensen, we hope that you will take the time to remember that there are two sides to every story. Thank you for taking the time to read our post and consider our side.
Please note that the Client is currently involved in litigation proceedings with Fourteen Estates Ltd and owes Fourteen Estates Ltd a substantial amount of money.