Forest Hill Snow Removal

Snow Removal
Toronto ON M4L 1E4
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HomeStars
Snow Removal
Forest Hill Snow Removal
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26%

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Reviews by rating (past 12 months)

Reviews for Forest Hill Snow Removal

Average customer rating:
5.1 10 (10 reviews)

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Midtown Mary  in Old Toronto
Midtown Mary in Old Toronto
1 review Toronto, ON
0/10

Snow removal

There was a massive snowfall three days ago still no sign of Forest Hill snow removal despite repeated calls and emails. I live in a busy street and one day after the snowstorm, I finally shovelled for an hour to make a hole in the massive snow bank left by the snow plow. I live on a busy street. Thank god I did. forest hill snow removal is MIA.
Two other snowfalls in the last month, they showed up 16 hrs after the end of the snow despite the fact the contract says they will show up within 12 hours. #fail. Stay away from Forest Hill Snow Removal

Approximate cost of services:
$500.00
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vampire44 in Old Toronto
vampire44 in Old Toronto
1 review Toronto, ON
0/10

Snow Job

What a snow job (pun intended). Wait beyond the 12 hour promised period. Always have to call and still no response. Have not fulfilled any of their service promises. Horrible service, NEVER AGAIN!!!!

Approximate cost of services:
$1,200.00
2 of 2 people found this review helpful.
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M Wong in Toronto
M Wong in Toronto
1 review Toronto, ON
10/10

No problems ever

Have been doing my snow for years now, I just signed up again. I love their service, never have to worry about my snow being done, even if I am out of town, as my neighbor emails me and tells me when they are complete

Approximate cost of services:
$600.00
0 of 1 people found this review helpful.
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Dr Michelle in Toronto
Dr Michelle in Toronto
1 review Toronto, ON
10/10

Signing up with them again

I just signed up with them for another year, and they asked if I'd mind giving them a review. Since they've always been good to me, and I've never had a problem with my snow, I agreed, Great company, great people working for it, I've been a customer for 4 years

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Mr Mercurio in Toronto
Mr Mercurio in Toronto
1 review Toronto, ON
10/10

Without them I'd be stuck in my house all winter

These are my boys, they come every year and never miss a snowfall, and there's enough people that even if my regular boys are sick, they have enough people to send replacements without even slowing them down. Good work all the time, I use a cane so if they don't come help me, i'm stuck in my house!

Approximate cost of services:
$800.00
0 of 1 people found this review helpful.
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maria hatz in Thornhill
maria hatz in Thornhill
1 review Vaughan, ON
10/10

Snow removal

I have been using this company for over a year now. My grandparents are very elderly and needed a company that is reliable. I am very pleased with them and the work that they have done for my family. I would definitely recommend Forest Hill Snow removal to anyone.

Approximate cost of services:
$600.00
0 of 1 people found this review helpful.
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Louise in East York
Louise in East York
1 review Toronto, ON
10/10

Snow Removal

I have been using this company for many years, and am very pleased on how reliable and dependable they are. They are fast at getting my contracted areas cleaned after a snowfall. If ever I had to contact them it was always handled in a Kind and Professional manner. I highly recommend this snow removal company for both Commercial and Residential needs.

Approximate cost of services:
$650.00
0 of 1 people found this review helpful.
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Sarah  from Toronto
Sarah from Toronto
3 reviews Toronto, ON
0/10

snow removal

Forest Hill Snow Removal has not once lived up to our contract this winter - they come more than a day after it finishes snowing, do a cursory job on the driveway and don't even touch the areas that were contracted to be hand shovelled like the front and back entrances. They never answer their phone within 2 days of a snow fall either. It's like being in a bad relationship! Stay away - there are many other better companies out there

Approximate cost of services:
$1,600.00
1 of 1 people found this review helpful.
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Company Response

We have successfully completed over 18,000 season contracts

arthur from Toronto
arthur from Toronto
1 review Toronto, ON
0/10

snow removal

THE WORST. Rarely show up. Do a terrible job. Never return calls. Awful. They cashed the cheque quickly enough, but don't provide the service they're contracted to provide. Avoid at all cost!

Approximate cost of services:
$900.00
1 of 1 people found this review helpful.
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Company Response

We have successfully completed over 18,000 season contracts, and while it is possible this gentleman slipped through the cracks, according to our extensive records, we don’t think so.

McCarthy in Toronto
McCarthy in Toronto
5 reviews Toronto, ON

First Review

1/10

Seasonal snow removal

The contract stated that snow removal was guaranteed within 12 hours of the completion of a snowfall with accumulation greater than 1 inch.
After the 1st significant snowfall, we had to call and email the company SEVERAL times before they came. They were supposed to clear the driveway and rear parking area, but when they did clear it, they simply cleared one swath and did not clear the entire area as contracted.
We consistently had to go to the property to shovel. As this is a rental property and we don't live there, we had to keep checking with the tenants to see if the snow had been removed. They NEVER showed up to plow unless we repeatedly called and/or emailed them. We specifically asked them to let us know when the work was completed, and although we heard back a couple of times after excessive delays and incomplete service, we generally heard nothing.
Unfortunately we could never rely on them to show up and when they did, the work was incomplete.

Approximate cost of services:
$960.50
1 of 1 people found this review helpful.
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Company Response

We have successfully completed over 18,000 season contracts

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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