Clera Windows + Doors

Dear Fm Industeries,

I am writing just a note to say how impressed we were to receive such profesional advice from Eugene Morlando area manager.
He spoke very well of your product and company history.

Also Miquel from the instalation team did an amazing job to accomadate our needs and wishes .Would highly recomand this company to everyone needing windows or doors.

Sincerly S.Ridolfo.

Never thought I would bother writing a review of this type, but following only what I can describe as an amazing experience did I decide to do otherwise. We have just invested over $18,000 in windows and patio door for our home in Kanata, and feel that every penny was well spent. From day one after Steve (Salesman) left our house we had full confidence in Clera Windows and Doors, but after Chris the Installation Manager had dropped by to re-measure and inform us how the installation would go did we know for sure we had made the right decision. The job is now complete and we are thrilled, thanks Steve, Chris and your installers for a job well done. Phillip

Worst experience ever! One installer showed up for a two man job--he scratched our hardwood floors, dinged the ceiling and walls, cut himself and got blood on the carpet (and denied it)--also used one of my WHITE towels without asking to wipe it up, he put a dirty bucket on my sons expensive wool rug and left a ring mark, and he made a big mess with wood chips. We ordered doors with internal blinds and they were faulty--had to have replaced. One door leaked and all doors are hard to lock.
The salesman was very apologetic and tried to help matters, but the installer ruined it for us. We have many more windows and doors to replace but will not be calling them back.

UPDATE (NOV 8th)--I have changed my "zero" to a 10 because FM windows read my review and called me to fix the issues. They are reinstalling all 3 doors at their expense so that they are done properly as well as fixing the damage caused by the installer. It's great that they stand behind their product. They are a family run business and have gone out of their way to make things right. Thank-you FM!

after buying a new home we discovered that the sliding patio doors where very drafty on those cold winter days.
so we contacted fm windows about installing a set of garden doors in thier place. they where very fast and professional with there work and we are very pleased with the product.

thanks fm windows

We had all the windows in our home replaced with Clera Vinyl Windows as well as a new front door with Brick to Brick installation. We were impressed with the level of professionalism and customer service from the point of sale with Adam and with Kevin throughout the installation process. Any questions or concerns we had were addressed very quickly and the project was completed within the time they promised. We would not hesitate to recommend Adam and Kevin with Clera Windows.

Not enough room here actually but from my first call to my final installation it was one of the most profestional and enjoyable experiences not to mention how so pleased I am with the workmanship and the final product. Best investment I have ever made and best experience from A to Z with Clera windows ,use to be FM windows. Highly recommened this company without question

I researched this company along with others before I made my decision on going with Clera Windows and doors. We had our 3 bedroom windows replaced and we are very satisified with the service. I had to work the day of installation so my daughter was here with her 7 month old son. The installers were very considerate of the little one during nap time. They cleaned up and the windows were inspected before the job was considered complete. Thanks to Terry Blondin for the professional quote and follow-up. I will recommend your company. I work in the customer service field, so getting GREAT service is a big PLUS for me. Great Job Terry and to Avni our installer.

I am very happy in choosing Clera Windows. They are well built and the installer did an excellent job. They even cleaned up. The sales representative, Gary Gainham, was very thorough and followed up after the job was completed. I will recommend FM Industries and Clera windows to anyone.

FM Induustries are going to replace our windows, i also would like to say after all my complaints they have been true to their word and i would use them again. I also say thank you to the sales person and the lady in the headoffice.

Had new front door installed in February. Looks fantastic. Did a great job, and in a very timely manner. Dealt with salesman Rick Gaboury, who was very pleasant and professional. I would recommend FM's business.