Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
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88%

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Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3710 reviews)

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Deb in Richmond Hill
Deb in Richmond Hill
1 review Richmond Hill, ON
10/10

Great Customer Service

I called Clera to get some replacement parts and was put transferred to Rita at the Concord location. She was friendly and helpful. She immediately knew what I was asking for. After sending a picture of the pieces needed, she emailed me back within minutes. I had the ripened pieces I needed the next day. This level of service is hard to find these days so thank you Rita.

Approximate cost of services:
$0.00
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Company Response

Dear Debbie,

Thank you so very much for your kind words, it was a pleasure speaking with you and a pleasure to assist you. Please let me know if you need my assistance again in the future.
All the very best to you,
Rita

Private User
Private User
Private User reviews Kingston, ON
10/10

Door

I received a lovely new exterior door. From the minute I ordered it to the installation of the door, the service provided by all of the staff here in Kingston was excellent.
They are a very professional, courteous and experienced staff.
They all deserve a 10 out of 10!

Approximate cost of services:
$4,000.00
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Company Response

Dear Clera customer,
Thank you so much for this awesome 10-star review! Your business is greatly appreciated.
All the best!

Private User
Private User
Private User reviews Toronto, ON
8/10

window replacement

The gentleman who came to my house to install the window was professional and on time. The work was completed over 2 days which would be my only complaint. he was at my house from 9-12ish then had to leave to do another job.

Approximate cost of services:
$2,400.00
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Company Response

Hello Clera valued customer,

We thank you for taking the time to leave us with this great feedback. Happy to hear that you found the installer assigned to your project to be professional and on time. We apologize for the extended time that he spend in your home to install your windows. We are unable to investigate your issue because you posted your review anonymously.
We thank you for your business and your 8-star review!

All the best!

Tyson Smith
Tyson Smith
1 review Ottawa, ON
10/10

Window install

Nick was great, he had excellent product knowledge and answered all questions and addressed any concerns.
Mo was our installer and did excellent work. He and his crew provided great attention to detail and were friendly and professional.

Approximate cost of services:
$4,500.00
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Company Response

Hello Tyson,

When you have been in business for over 45 years you survive by doing exactly what you said. Knowledgeable sales reps and professional, friendly and skilled installers. Nick and Mo will be very pleased with your kind words and your 10-star feedback about their work. We thank you for your business and for sharing your experience with us and the public!

All the best to you!

Private User
Private User
Private User reviews Cambridge, ON
10/10

Window Replacement

Our windows were really bad with mold growing inside and the wind blowing through them. The sales rep came out measured the windows, told us about government grants that were available, and was very knowledgeable and friendly. He was not pushy in anyway and allowed us to decide when we were ready if we were going with them. The installation crew was great. They worked efficiently and were able to replace all 14 windows in less than a day. Overall I am very happy with the company and the product they provided.

Approximate cost of services:
$18,500.00
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Company Response

Hello Clera customer,

Thank you so much for this wonderful 10-star feedback. With 45 years of experience we do pride ourselves on the knowledge of sales reps and the skill of our installers. Your kind words make it all worthwhile...most appreciated!. We thank you for your business and we look forward to working with you again.

Best wishes!

plashmar2
plashmar2
0 reviews Leamington, ON
10/10

Great Windows and Service

We bought Clera windows 2 years ago for our main floor. This year, it was 8 windows for the second storey. We love the windows and the installation. Johnathan was wonderful with his end and the sales of the windows. The price was better than a lot of competitors and, after buying 22 windows in 2021, we were happy to call Johnathan to buy the 8 for upstairs. Installation was great and the crew cleaned up everything they did. We live in leamington, and recommended Clera to 3 other families. I highly recommend this company for excellent products and installation.

Approximate cost of services:
$10,000.00
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Company Response

Hello Plashmar2,

We genuinely appreciate your business and the trust you have placed in us, once again. We are always delighted to hear from a loyal and satisfied customer. Your recommendation is greatly appreciated!

Enjoy your new windows!

All the best!

shelby
shelby
0 reviews Mississauga, ON
10/10

Window repair

The staff and service was very efficient. They call me back right away.
Rita was very responsible and professional with my window repair.

Thank you Joanne

Approximate cost of services:
$200.00
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Company Response

Dear Joanne,

Thank you very much for your kind 10-star feedback. It was our privilege to do business with you and a great pleasure to serve you. Please let me know if I can be of assistance again in the future.
All the very best!
Rita

Carl  from Brampton
Carl from Brampton
1 review Erin, ON
10/10

Window replacement

We wanted to replace windows in a sunroom and Graham came across an issue with the wall. Rather than just install the windows and call it a day he stopped and alerted us to a big issue. Thanks to him we have a new wall professionally done capped off with some amazing windows. We are extremely happy with the outcome.

Approximate cost of services:
$12,000.00
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Company Response

Hello Carl,

Thank you so much for taking the time to provide us with this amazing review and for choosing Clera windows and Doors for your window replacement project. We are glad that you are happy with the service that Graham provided you with. We thank you for your business and your 10-stars.

Enjoy your new wall and your new amazing Clera windows!

Best wishes!

Paula in Windsor
Paula in Windsor
1 review Tecumseh, ON
10/10

Excellent service and product

We live in Windsor, Ontario. Clera gave us fantastic service and quick installation. Jonathan and his team could not have been any more professional. We got over 12 quotes, to do all the windows in our home (24 windows, including a set of sliding doors). They were, by far, the most reasonable and gave us exactly what we wanted. We did our homework before buying and Clera checked all our boxes. I will be recommending them to all my friends and family. They were straightforward and very easy to work with. The installation crew worked quickly and always cleaned up everyday after they were done. Polite and friendly, and very respectful of our time and space. Showed up when they said they were going to and answered all of our questions. Cant say enough about how happy we are with our new windows!!

Approximate cost of services:
$51,000.00
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Company Response

Dear Paula,

Thank you so much for taking the time to leave this excellent 10-star review. We're absolutely pleased to hear that after receiving 12 quotes, Clera Windows and Doors was the best company to provide you with your new windows, and patio doors. We are delighted that the entire process was very professional and that you are very happy with the results. We will make sure to let Jonathan and the installation crew know about your great feedback.
We truly appreciate your business and your recommendation to your family and friends!

Enjoy the new Clera look!

Private User
Private User
Private User reviews Toronto, ON
10/10

Windows - replacement of 2 large and 2 smaller

A supportive sales representative in Marco, timely delivery of the order, high quality installers in Zahar and Islam. A very positive experience with a company we had turned to previously, and provided an excellent product.

Approximate cost of services:
$6,400.00
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Company Response

Hello Clera valued customer,

Thank you for the 10-star feedback!. We're so happy to hear that your past experience with our company influenced your decision to work with us again. We are appreciative of your loyalty and your kind comments about Marco, Zahar and Islam. We will make sure to let them know of your satisfaction.

All the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera is a proud recipient of the Homestars Best Award for more than 10 years. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.