Clera Windows + Doors

Hi Home Stars, it has been a while since I did a review so it is time to do another one. The last time you made me prove I did business with the company. Remember Mr. Roof Repair? I did and I can prove it again.

The people on Home Stars need to understand. You are rating companies 9 and 10. That implies perfection. Nobody is perfect and it is no incentive for companies to do better.

I am going to call this my Initial Quality review. You can call me Mr. J D Power. At the end of the day the only time you are going to find out if a company is any good is if you have a warranty issue. I hope I never have any.

Where do I begin? Mr Bob Tessier. Salesperson Clera Windows Eastern Onario.

Mr Tessier is a very nice man. He was easy to deal with and seemed trustworthy, He gained my confidence and that is not an easy thing to do. I felt comfortable enough to sign the contract without the need to get 3 estimates. Mr Tessier gets a 10 star.

Mr Flaro, The installer I never did get his first name by the time he had finished the job I was ready to call him Sir. The man is amazing. Very talented. Very hard working he never stopped for 2 days until he got the job done. I think he did an excellent job. I think he did better than that.

I give Mr Flaro 20 stars. 15 for being an excellent installer and 5 bonus Stars for all the tips he gave me around the home and for helping me install a ceiling fan.

The windows, I am not a window expert but I saw quality when I saw the sample and now I see quality in my walls. I will give them 9 Stars.

Clera

Clera you need to understand Eastern Ontario is just as import as the GTA from where I relocated. When a salesperson is told that an 8 to 10 week time frame will not fit the customers needs. The salesperson then gets the contract based on a rush job at 4 to 5 weeks. It is not the salesperson fault or the installer fault if it takes Clera 7 weeks to ship them. That is one star gone.

The windows should come out of the factory clean. My windows were a little dirty and had traces of glue on them. I am a bachelor, I do not do windows but I am going to have to do these. That is another star gone.

One of my screens was damaged. Mr Flaro was nice enough to take it home and fix it. Clera needs to reimburse Mr. Flaro for that and it is another star gone.

Clera 7 stars is a very good rating. I am very happy with my purchase and the look of my new windows.

I would have to point out to you Auto Workers ( I used to be one) in you area are building cars at 5% labor. Everybody said we were overpaid. You charge 40 % labour? You are lucky you did not lose all your stars for that because nobody ever got run over by a window. I think I want to join your workers Union.

6 windows 4 identical (3 bedrooms and a dining room double hangers) 1 kitchen double slider and a bathroom window. $4100 all in taxes included. I hope Mr Tessier did not over charge me. He would loose a star for that. :)

I am not a very good photographer but I tried to give you some before and afters.

Thank you Clera windows Eastern Ontario. Job well done.

I am not Brampton anymore I am Cornwall.