Initially exited with the prospect of getting our windows on time and in the colour we specified, this company felt short in providing exactly that. They left us with a delay in our building process and with mismatched coloured windows. The communication was less than mediocre. The sales representative did not pick up his phone once. Messages were left and not returned. Emails were send and not replied. Only after management got involved the wheels started moving slowly but unfortunately to often into the wrong direction. They are obviously seriously overworked and not able to handle the load. The amount of reviews over such a short period of time just solidified my suspicion. I rather deal with a smaller company which actually cares about their customers.
- Approximate cost of services:
- $29,000.00
- Company Response
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