10 out of 10 stars, and if I could go higher, I would.
We have just completed the installation of 33 windows and the replacement of our front door, and we couldn't be more satisfied. We met with Rose Iavarone, our Sales Rep in late summer and she was fantastic in helping us chose the style and colours and she answered all our follow up questions promptly. Everything she promised was true: that they would reproduce our decorative window sills, that the windows would appear larger as there was less wood framing, and the handles/locks were a vast improvement over our old hardware.
Evgeni Laptev, our lead installer, ensured the window installation went exactly as planned over the span of some 4 days. The windows - Strassburger - are fabulous and a big improvement over the 25 year old, wood framed windows they replaced.
Ted Fleming installed our front door and did a fabulous job - it looks fantastic. He's conscientious, hardworking, and obviously takes pride in his work.
We especially appreciated the 'intros' Fieldstone provided prior to installation; we knew in advance who we were dealing with, what time they were coming and what prepatory was necessary.
I also have to express appreciation for the post installation clean up: in both installations (windows and door) the crew ensured they left us with little of any mess.
Overall, what could have been a very stressful event was seamless and without complication - just before Christmas too!
Many thanks to Rose, Evgeni and Ted!
- Approximate cost of services:
- $37,000.00
- Company Response
It's a pleasure. Hope you had a good holidays. We take pride in providing our clients with exceptional workmanship and customer service. We appreciate you taking time. Thank you so much.