Fiber Protection Services Inc.

Carpet & Rug Cleaning & Repairing
Toronto ON M6M 2W1
Write a Review
Write a Review


HomeStars
Carpet & Rug Cleaning & Repairing
Fiber Protection Services Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Fiber Protection Services Inc.

Average customer rating:
10 10 (185 reviews)

Sort by

Madelyn in Toronto
Madelyn in Toronto
1 review Toronto, ON
10/10

Kilim Cleaned (2016)! Plus, Sofa, Fabric & Area Carpets Treated (2012)

Responsive, helpful, knowledgeable and personable, FiberProtect is the place to go to get your fabric or rugs (even antique) cleaned and treated in a safe and environmentally friendly way. I've used them twice and would do so again. High-quality work and superb results. Onsite work possible. Delivery is also smooth. Thank you!

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Beautiful piece to work on - we will strive to be worthy of this level of client satisfaction.

Area Rug cleaning & Fabric Protection
Stephen & Robert Sparling
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

cmclellan
cmclellan
1 review Oakville, ON
9/10

Rug and furniture clean and protection

This firm is efficient and knowledgeable regarding their work. They are quick and leave little mess behind. Very professional outfit

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We at fiber Protection Services will continue to strive to have this type of response from our clients. Thank you.

Cleaning and FiberProtect

Jeff Wasser
Fiber Protection Services Inc.
www.fiberprotect.com
(416) 614-1985

Bloor W.
Bloor W.
1 review Toronto, ON
10/10

Carpet cleaning

Outstanding, professional service! Our fifteen year old, hand woven Persian rug came back looking brand new! Very impressed, highly recommend.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response


It was a privilege to restore this fine piece for you.
Thank you for your kind words.

jarrod_thornton
jarrod_thornton
1 review Pickering, ON
10/10

Carpet stain removal

Excellent job, great service, showed up on time with very short notice and removed a nasty pet stain from an expensive rug. Very polite and professional.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you for your kind words - we look forward to having you, and your family as clients for years to come.

Stain Removal & Fabric Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

CG
CG
2 reviews Toronto, ON
10/10

Carpet and fabric protection

Great friendly, knowledgeable service. This service has saved my furniture and rugs. I highly recommend them.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you for your kind praise.

Area Rug cleaning & Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

stephen k.
stephen k.
1 review Toronto, ON
10/10

Area rug cleaning and treatment

Paul was the rep, on top of his game and engaged. Kept in touch and the pick up of the custom made highly coloured silk and wool area carpets was swift as was the actual cleaning and stain protection. I was very impressed with the one week turn around time as well the cost was reasonable. All in all an excellent experience from a very professional provider. Well done!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Professionalism and great service are 2 of our core values.

Area Rug Cleaning & Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

Sylvie T.
Sylvie T.
1 review Oakville, ON
10/10

Carpets, sofas, leather chairs, outside cushions all cleaned and protected

Fiber Protection Services Inc. is a very professional team. From the moment I called their office, Jeff was able to help me throughout the whole process and the guys that came on site performed an impeccable job. I also like the fact that your cleaning products are pet friendly....and they work super well!! Thanks a million!!! Sylvie

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Customer satisfaction is a paramount priority for Fiberprotection Services. We strive for this type of feedback - thank you.

Area Rug cleaning & Fabric Protection
Jeff Wasser
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

suel59
suel59
1 review Toronto, ON
10/10

Treating for stain protection on all new carpets including;oriental wool area rugs, wool runners on stairs and sisal runner carpets in halfway and mud room.

This is a solid gold company that delivers exactly what it says it will. The owner Paul Lucas insists on and delivers excellent customer satisfaction regardless of the size of the job. My husband and I moved into a new townhouse with new rugs throughout and because we have dogs, decided to treat our carpets for the inevitable and of course glad that we did. I highly recommend this company if you like getting value for your money and know that you are dealing with management that cares about every part of the customer experience before, during and after.

Sue Lemon

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Our Stain Prevention and Stain removal are 2 of our core competencies. We've had thousands of clients throughout our 24 years in the business that feel the same way as you do. Be assured in the future we will strive to do better.

Fabric Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

s.massarella
s.massarella
1 review Aurora, ON
10/10

Service - Couch protection

Paul was wonderful to deal with. He was quick but thorough. Left me with all the products and instructions needed to keep my couch clean and new.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Customer service satisfaction is of paramount importance to our company. We will continue to strive to meet, and exceed our customer's expectations. Thank you for this strong review.

Fabric Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

David S.
David S.
1 review Toronto, ON
10/10

We had just renovated and used Fibre Protections Services to protect our new couches, rugs and fabric dining room chairs

I called them on a Friday morning as we were having a large gathering at our home on the weekend and they came and finished protecting our new furniture the same day!!

Approximate cost of services:
$950.00
Was this review helpful?
Company Response

It was our PLEASURE to meet, and exceed your expectations! Exceptional customer service will always be of paramount importance to us.

Fabric Protection
Jeff Wasser
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fiber Protection Services Inc.

Canada's most advanced environmentally friendly Fabric (Fiber)Stain Protection and Prevention, and Area Rug Cleaning company - specializing in ecologically friendly cleaning methods, and non-toxic Stain, and Soil Protection Treatment. While a lot of people categorize Fabric or Fiber Protection as "Scotchguarding", this is a misnomer as there are many companies that protect fabrics, and fibers from spots and stains. Fiber Protection Services is the one of the highest, if not the highest rated Stain Prevention, and Protection company. We also specialize in Carpet/Rug cleaning - we wash, disinfect, and deodorize Rugs while removing many different types of spots and stains. Rug/Carpet Colour correction/repair, Upholstery & Furniture cleaning are also areas of our specialization. Our protection, and stain removal also includes differing Levels of Aftercare Maintenance packages. Fiber Protection Services, Inc. specializes in cleaning the finest Persian, Nepalese, Turkish, Pak Persian, and Oriental Rugs as well as viscose and sisal. The company offers everything from a light seasonal freshen up to full heavy duty restorative jobs. Fiber Protection Services Inc. can perform our treatments in-shop or in-house for cleaning depending on the size of your Area Rug. We happily will arrange for pickup and delivery of your Rug when required.

Multiple cleaning methods such as dry foam, absorbent compound, Low Moisture Cleaning, Bonnet Cleaning, Dry Cleaning and several extractive cleaning protocols can be used on any item we clean. We custom tailor our cleaning methods to suit your carpet's specialized needs.

We also do Fire Retarding on practically ANY material or fiber.

WHY OUR PROTECTOR IS DIFFERENT

We are often asked if applying a fiber protector is really necessary – does it actually DO anything?

Some of the big-brand protectors you may already be familiar with work pretty well most of time, but will only bead up a spill for about 10 – 15 minutes or so before allowing it to seep through the protective barrier and cause a stain. Some fiber types don’t accept protector well, and these types of protectors can be spot-cleaned away or worn thin in high traffic areas. To apply, these protectors are typically sprayed onto the textile and coat the fibers they come into contact with.

For the best possible penetration of protector into the fibers, use a SOLVENT-based protector like our own FiberProtect, rather than a WATER-based protector. This is especially important when treating fibers that are susceptible to colour shift or dye bleed, as water-based protectors are known to occasionally cause dye damage while solvent-based protectors do not.

Because we believe in a proactive approach to textile care, rather than a reactive one, we have developed and perfected a different kind of fiber protection, FiberProtect, to protect you from these stain types:

DESTRUCTION OF DYES
This occurs when an over-the-counter spotter has removed colour from a textile, such as an Oxy-cleaner used on a dark fiber that leaves behind a much lighter colour after use.

MASKING OF DYES
These stains happen when one dye/spill is dark or deep enough in colour to cover up the existing dyes, such as when a red sports drink spills and permanently colours beige fibers red.

RECOMBINATION STAIN
This happens when the existing dyes and the newly introduced stain colour combine to make a new colour, such as when a pink coloured area rug takes on yellow pet urine, but the final stain appears orange.

FiberProtect works at a molecular level protecting your rugs and other textiles by penetrating the fibers and filling up the millions of dye-receptor sites with protector, leaving virtually no room for foreign matter to deposit, no matter the fiber type: silk, wool, nylon, viscose. It’s tough enough to last through professional cleanings and will only ever need a “booster” every 2-3 years to keep it from breaking down in the highest traffic areas. FiberProtect will never alter the colour , feel or texture of your textiles.

When making an area rug, upholstered furniture, or other textile investment, it’s a smart decision to preventatively protect the fibers instead of waiting for a spill or stain to occur, rather than costly replacement or undergoing colour correction.

Call and let us know how we can help you keep your fibers protected!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
PRODUCTS
FiberProtect TM - primary uses: Applied on natural, and synthetic fibers to prevent staining, and to retard soil build up. Used on all wools, silks, linens, cottons, nylons, rayon, viscose , sisal , olefin and ALL other natural and synthetic fibers. FiberProtect is an impregnator, and not only a surface coating - it will NOT alter the colour, texture, and feel of the treated fabric, fiber or other surfaces. FiberProtect Plus is used primarily in commercial applications - used in high traffic areas such as Lobbies, Corridors, Landings, and Outdoor Patio Furniture. StoneProtect TM - an impregnating sealer not a surface coating. Resists stains & helps provide an easy to maintain surface. Works great on all stone including: limestone, terrazzo, slate, marble, granite, and more. WallpaperProtect TM - prevents against staining. Can even be used on hand painted, or custom wall papers. Resists water, and oil based stains. PaintProtect TM - Bonds, penetrates, and impregnates paint. Does NOT alter colour or texture. ENVIRONMENTALLY FRIENDLY CLEANING PRODUCTS SPRAYCLEAN TM: Enviriomentally safe spray, and wipe cleaner designed for all natural stone kitchen, and bathroom counters, including marble, limestone, granite, slate, and manmade surfaces. Sprayclean is a bio-friendly anti-bacterial cleaner that will NOT cause a residue build up. and is also effective on mirrors, glass, and sealed wood furniture. FLOORCLEAN TM: Safe and easy to use interior/exterior, concentrated floor cleaner. Use it on all your marble, granite, limestone, slate, terrazzo, hardwood, ceramic, and wood laminate flooring. It even helps repel dust from hardwood floors. Floorclean will NOT cause a residue build up. WOODCLEAN TM: An all natural, bio based cleaner, and polish for fine furniture. Use it to enrich,. and replentish all your wood furniture surfaces. Not recommended on French polish finishes. BATH & BASIN TM: A powerful , and easy to use cleaner, whitener, and brightener and excellent cleaner of grout. The product is a non-toxic cleaner that not only cleans heavily soiled surfaces, but also deodorizes and disinfects the area. Bath & Basin is safe to use on ceramic tiles, glass tiles, and natural stone surfaces. PETSTAIN REMOVER: Used to to remove pet stains such as urine, feces, vomit, and associated odours on rugs, carpets, upholstered furniture, and pet beds. PetStain Remover is a non-toxic cleaning solution that is safe for both pets and children. PetStain Remover deodorizes, sanitizes, and helps to discourage repeat incidents.
SERVICES
Apply FiberProtect TM stain protection treatment on area rugs and wall to wall carpet, fine upholstered furnishings, draperies, bedding, outdoor cushions, etc. Safe to use on Silks, Velvets, Cottons, Wool, Viscose, Sisal, Suede's and Leathers and Sunbrella fabric. It won't change the colour, look, or feel of the material. Emergency on-site After Care Spot, and stain cleaning service. Full service professional cleaning. We can clean fine furnishings & area rugs & carpeting. Experienced in cleaning delicate fabrics such as : wool, silk, cotton, linen, viscose, rayon, vegetable dyes, and more. Can be done in house, or on site. Apply StoneProtect TM impregnating sealers. Experienced in dealing with designers, working in custom homes, and working with deadlines. We also do Fire Retarding on practically ANY material or fiber.
BRANDS
FiberProtect TM Eccotouch Products StoneProtect TM Leatherprotect TM Sprayclean TM Floorclean TM Woodclean TM Bath & Basin TM Petstain Remover TM
WEBSITE
https://fiberprotectionservices.ca/
YEAR ESTABLISHED
1993
RETURN POLICY
N/A
PAYMENT METHOD
COD or Upon Completion, unless otherwise arranged: for your convenience we accept Visa, MasterCard, or cheque.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.