Fiber Protection Services Inc.

Carpet & Rug Cleaning & Repairing
Toronto ON M6M 2W1
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Carpet & Rug Cleaning & Repairing
Fiber Protection Services Inc.
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91%

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Reviews for Fiber Protection Services Inc.

Average customer rating:
10 10 (185 reviews)

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Wilf
Wilf
2 reviews Markham, ON
10/10

Protection for fabric on dining room chairs

Paul was very effective.
Calls were returned promptly and and requests were handled effectively.
He explained the product and the process in simple, easily understood terms.
When asked about other furniture, he was honest, not hesitating to say if he felt it was not justifiable (the rug) economically.
He knows the product and is extremely client focused.

Approximate cost of services:
$395.00
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Company Response

Thank you for this strong review, Wilf. We are always customer service focused at Fiber Protection Services. It was a pleasure talking to you, and your wife about the company, and our services. We hope to service your household needs for years to come.

Fabric Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca
416.614.1985

Home Improvement People
Home Improvement People
3 reviews Toronto, ON
10/10

Not normal!

It is literally not normal. We had a purple smoothie bomb dropped by one of our children and multiple other episodes that I thought was literally impossible to remove the stains. But they got It done. Like new! Please trust me and trust fiber protect. It's worth every penny!

Daniel and Yitty

Approximate cost of services:
$3,000.00
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Company Response

Admittedly the purple smoothie bomb was a challenge. It was our pleasure to remove it for you. We look forward to being of service to you for many years to come.

Fabric Protection & Stain Removal
Jeff Wasser
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

solasml
solasml
2 reviews Toronto, ON
10/10

Fiber Protection

Paul sprayed four chairs and a carpet to protect from staining. He is easy to deal with and professional.

Approximate cost of services:
$440.00
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Company Response

Customer service will always be of paramount important at FiberProtection Services. Our client's satisfaction, has been, and will remain our primary goal.

Fabric Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
416.614.1985

Scott in Toronto
Scott in Toronto
2 reviews Aurora, ON
10/10

New couch protected from inevitable disasters!

When purchasing our new (very expensive) couch, we had inquired as to fabric/stain protection options. Paul came very highly recommended so we gave him a call.

Paul was very friendly and took the time explain their service, the protection offered, and after care available with Fiber Protection Services. We scheduled our appointment immediately.

Paul arrived on time and ready to get everything done. He was quick and efficient, and took the time explain how to deal with any spills and left us with a cleaning kit so that we are ready to deal with any stains or spills when they happen.

The service, communication and work was performed to the highest standard, and would recommend Paul & Fiber Protection Services without hesitation.

Approximate cost of services:
$425.00
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Company Response

We look forward to looking after your family's Protection & Cleaning requirements for years to come. Thank you for giving us the opportunity to earn your business, Scott.

Fabric Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
416.614.1985

nadinembruce
nadinembruce
1 review Toronto, ON
10/10

New house

This company did a fantastic job protecting our new carpets and furniture as soon as it all arrived at our new house. I was given an appointment within a couple of days after I called and the team came back several times as new items were delivered. I've also had a carpet and a couch cleaned and they look beautiful now! They did all of this within a very short period of time so that I would be ready to host our family over the holidays. Many thanks to Paul, Steven and the team!

Approximate cost of services:
$4,000.00
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Company Response

You're very welcome, Nadine. Thank you for these kind words...it was our pleasure to Protect, and Clean your beautiful home furnishings. We will continue to provide you, and your family with the highest level of Customer Service. We strive to have you as a client for many years to come.

Fabric Protection
Stephen & Robert Sparling
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
416.614.1985

diane s.
diane s.
1 review Toronto, ON
10/10

Carpet stain

Fibre protect was able to get a coffee stain out of my brand new rug. They also fibre protected my couch and 2 carpets and gave me a stain kit. Very professional and very reliable. Service was great. I highly recommend them.

Approximate cost of services:
$800.00
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Company Response

It was our pleasure to remove that coffee stain from your beautiful new Rug. Thank you, Diane for this strong review...we hope to have you as a client for many years to come.

Fabric Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
416.614.1985

Private User
Private User
Private User reviews Toronto, ON
10/10

Couch protection

Exceptional customer service experience. As they say, things will happen, it's how you deal with them that counts. An unpredictable sprayer malfunction forced a late reschedule of the appointment to treat our new couch. Paul couldn't have dealt with it in a more professional manner. He was in constant communication, allowing us to reschedule according to our timeline, making sure our small Jon was a priority and personally ensuring the job was done right. I will definitely choose Fiber Protection Services for any similar work in the future.

Approximate cost of services:
$225.00
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Company Response

Thank you Michelle for this very strong review. It will continue to be our number priority to provide exceptional customer service. We hope to have you, and your beautiful family as clients for many years to come.

Fabric Protection
Stain protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
416.614.1985

Lisa
Lisa
1 review Vaughan, ON
10/10

Protection for dining room chairs

Paul was great! He was very passionate and knowledgeable about the product he used. I would definitely recommend him to my family and friends.

Approximate cost of services:
$380.00
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Company Response

Thank you very much for the compliment, Lisa. It was a pleasure to protect your beautiful new furnishings. We look forward to looking after you, and your family's household needs for years to come.

Fabric Protection

Fiber Protection Services Inc
http://fiberprotectionservices.ca/
(416) 614-1985

Sony in Toronto
Sony in Toronto
1 review Toronto, ON
10/10

Carpet care, stain removal

I yr 2 active girls, and a stubborn little doggie with a 10 yr old cream colored large sectional that was ready for the trash. Paul from Fiber Protection and his team did an exceptional job cleaning and restoring it, taking years of wear, tear and stains right off. They also did the most awesome job with stain removal and colour restoration of a beautiful silk and wool rug. The results were incredible, and the customer service was outstanding. I would highly recommend these guys and their services

Approximate cost of services:
$1,000.00
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Company Response

Thank you so very much, Sony. A powerful review regarding our abilities, and results. We look forward to looking after your family's household needs for years to come.

Fabric Protection, Rug Cleaning & Upholstery Cleaning
Stephen & Robert Sparling
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

NicS
NicS
3 reviews Toronto, ON
10/10

Ongoing Carpet Cleaning and Protection

This is the 3rd property that I have used Fibre Protection at and have always been amazed at their work. They are able to breath new life into rugs I was ready to throw out and managed to get stains removed that I thought would be impossible. We have a dog and 4 children so the stains are a plenty and often indecipherable. I would happily use him again any project.

Approximate cost of services:
$30,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you, Nick for these kind words, and very strong review. We look forward to looking after your homes for years to come.

Area Rug cleaning & Protection
Jeff Wasser, Stephen & Robert Sparling
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fiber Protection Services Inc.

Canada's most advanced environmentally friendly Fabric (Fiber)Stain Protection and Prevention, and Area Rug Cleaning company - specializing in ecologically friendly cleaning methods, and non-toxic Stain, and Soil Protection Treatment. While a lot of people categorize Fabric or Fiber Protection as "Scotchguarding", this is a misnomer as there are many companies that protect fabrics, and fibers from spots and stains. Fiber Protection Services is the one of the highest, if not the highest rated Stain Prevention, and Protection company. We also specialize in Carpet/Rug cleaning - we wash, disinfect, and deodorize Rugs while removing many different types of spots and stains. Rug/Carpet Colour correction/repair, Upholstery & Furniture cleaning are also areas of our specialization. Our protection, and stain removal also includes differing Levels of Aftercare Maintenance packages. Fiber Protection Services, Inc. specializes in cleaning the finest Persian, Nepalese, Turkish, Pak Persian, and Oriental Rugs as well as viscose and sisal. The company offers everything from a light seasonal freshen up to full heavy duty restorative jobs. Fiber Protection Services Inc. can perform our treatments in-shop or in-house for cleaning depending on the size of your Area Rug. We happily will arrange for pickup and delivery of your Rug when required.

Multiple cleaning methods such as dry foam, absorbent compound, Low Moisture Cleaning, Bonnet Cleaning, Dry Cleaning and several extractive cleaning protocols can be used on any item we clean. We custom tailor our cleaning methods to suit your carpet's specialized needs.

We also do Fire Retarding on practically ANY material or fiber.

WHY OUR PROTECTOR IS DIFFERENT

We are often asked if applying a fiber protector is really necessary – does it actually DO anything?

Some of the big-brand protectors you may already be familiar with work pretty well most of time, but will only bead up a spill for about 10 – 15 minutes or so before allowing it to seep through the protective barrier and cause a stain. Some fiber types don’t accept protector well, and these types of protectors can be spot-cleaned away or worn thin in high traffic areas. To apply, these protectors are typically sprayed onto the textile and coat the fibers they come into contact with.

For the best possible penetration of protector into the fibers, use a SOLVENT-based protector like our own FiberProtect, rather than a WATER-based protector. This is especially important when treating fibers that are susceptible to colour shift or dye bleed, as water-based protectors are known to occasionally cause dye damage while solvent-based protectors do not.

Because we believe in a proactive approach to textile care, rather than a reactive one, we have developed and perfected a different kind of fiber protection, FiberProtect, to protect you from these stain types:

DESTRUCTION OF DYES
This occurs when an over-the-counter spotter has removed colour from a textile, such as an Oxy-cleaner used on a dark fiber that leaves behind a much lighter colour after use.

MASKING OF DYES
These stains happen when one dye/spill is dark or deep enough in colour to cover up the existing dyes, such as when a red sports drink spills and permanently colours beige fibers red.

RECOMBINATION STAIN
This happens when the existing dyes and the newly introduced stain colour combine to make a new colour, such as when a pink coloured area rug takes on yellow pet urine, but the final stain appears orange.

FiberProtect works at a molecular level protecting your rugs and other textiles by penetrating the fibers and filling up the millions of dye-receptor sites with protector, leaving virtually no room for foreign matter to deposit, no matter the fiber type: silk, wool, nylon, viscose. It’s tough enough to last through professional cleanings and will only ever need a “booster” every 2-3 years to keep it from breaking down in the highest traffic areas. FiberProtect will never alter the colour , feel or texture of your textiles.

When making an area rug, upholstered furniture, or other textile investment, it’s a smart decision to preventatively protect the fibers instead of waiting for a spill or stain to occur, rather than costly replacement or undergoing colour correction.

Call and let us know how we can help you keep your fibers protected!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
PRODUCTS
FiberProtect TM - primary uses: Applied on natural, and synthetic fibers to prevent staining, and to retard soil build up. Used on all wools, silks, linens, cottons, nylons, rayon, viscose , sisal , olefin and ALL other natural and synthetic fibers. FiberProtect is an impregnator, and not only a surface coating - it will NOT alter the colour, texture, and feel of the treated fabric, fiber or other surfaces. FiberProtect Plus is used primarily in commercial applications - used in high traffic areas such as Lobbies, Corridors, Landings, and Outdoor Patio Furniture. StoneProtect TM - an impregnating sealer not a surface coating. Resists stains & helps provide an easy to maintain surface. Works great on all stone including: limestone, terrazzo, slate, marble, granite, and more. WallpaperProtect TM - prevents against staining. Can even be used on hand painted, or custom wall papers. Resists water, and oil based stains. PaintProtect TM - Bonds, penetrates, and impregnates paint. Does NOT alter colour or texture. ENVIRONMENTALLY FRIENDLY CLEANING PRODUCTS SPRAYCLEAN TM: Enviriomentally safe spray, and wipe cleaner designed for all natural stone kitchen, and bathroom counters, including marble, limestone, granite, slate, and manmade surfaces. Sprayclean is a bio-friendly anti-bacterial cleaner that will NOT cause a residue build up. and is also effective on mirrors, glass, and sealed wood furniture. FLOORCLEAN TM: Safe and easy to use interior/exterior, concentrated floor cleaner. Use it on all your marble, granite, limestone, slate, terrazzo, hardwood, ceramic, and wood laminate flooring. It even helps repel dust from hardwood floors. Floorclean will NOT cause a residue build up. WOODCLEAN TM: An all natural, bio based cleaner, and polish for fine furniture. Use it to enrich,. and replentish all your wood furniture surfaces. Not recommended on French polish finishes. BATH & BASIN TM: A powerful , and easy to use cleaner, whitener, and brightener and excellent cleaner of grout. The product is a non-toxic cleaner that not only cleans heavily soiled surfaces, but also deodorizes and disinfects the area. Bath & Basin is safe to use on ceramic tiles, glass tiles, and natural stone surfaces. PETSTAIN REMOVER: Used to to remove pet stains such as urine, feces, vomit, and associated odours on rugs, carpets, upholstered furniture, and pet beds. PetStain Remover is a non-toxic cleaning solution that is safe for both pets and children. PetStain Remover deodorizes, sanitizes, and helps to discourage repeat incidents.
SERVICES
Apply FiberProtect TM stain protection treatment on area rugs and wall to wall carpet, fine upholstered furnishings, draperies, bedding, outdoor cushions, etc. Safe to use on Silks, Velvets, Cottons, Wool, Viscose, Sisal, Suede's and Leathers and Sunbrella fabric. It won't change the colour, look, or feel of the material. Emergency on-site After Care Spot, and stain cleaning service. Full service professional cleaning. We can clean fine furnishings & area rugs & carpeting. Experienced in cleaning delicate fabrics such as : wool, silk, cotton, linen, viscose, rayon, vegetable dyes, and more. Can be done in house, or on site. Apply StoneProtect TM impregnating sealers. Experienced in dealing with designers, working in custom homes, and working with deadlines. We also do Fire Retarding on practically ANY material or fiber.
BRANDS
FiberProtect TM Eccotouch Products StoneProtect TM Leatherprotect TM Sprayclean TM Floorclean TM Woodclean TM Bath & Basin TM Petstain Remover TM
WEBSITE
https://fiberprotectionservices.ca/
YEAR ESTABLISHED
1993
RETURN POLICY
N/A
PAYMENT METHOD
COD or Upon Completion, unless otherwise arranged: for your convenience we accept Visa, MasterCard, or cheque.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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