Express Rooter Plumbing

Recently we had water seeping up through our foundation which we believed occurred from our water line being damaged during gas line upgrading in the area. The city maintenance crews who were dispatched because of our calls would only insist the problem was on our side of the property and it was now our problem.
We called Martin who promptly put his below ground crew on standby while he came over to carry out an inspection. Although we had other advice, Martin recommended a safer route that would avoid aggravating a bad situation.
The crew showed up on time, were courteous, respectful as they travelled through the house and were professional in their work. Unfortunately they worked over a bitterly cold Christmas holiday period. They even stayed late Christmas Eve to make sure the city turned the water back on. I'm delighted to be able to submit this review for a well run company.

A technician from ExpressRooter came over to my place to replace my kitchen faucet for me.....He completed the work and left me no mess and was one of the most pleasant people I have ever dealt with! The price was fantastic seeing as he got me the exact faucet that I wanted!
When he was finished I asked him if he could take a look at some stuff for me in the basement and he came down with me and took his time and never made it seem like I was "wasting his time" like so many other contractors do!

I will always use ExpressRooter for all plumbing projects I have in my home!

On 2 separate occasions we tried to hire Express Rooter because of Mike Holmes recommendations. Both times they failed to communicate and deliver on the scope of work. We hired another contractor and he came in at 1000.00 less and completed the work as promised. We called and Martin refunded us our money.

The said it would be about $160, charged $270. Alll for less than an hour's work. I'll call someone else next time.

They did fix the problem but that's all I can say for them.

We got completely ripped off by one company and Express Rooter rode in and saved the day. Professional and on budget, we received top notch service and they cleaned up everything on the way out the door. I would hire Martin again in a second.

Dear Express Rooter:

We wanted to let you know that we are extremely impressed by all levels of service from your company. From first telephone contact until the final step, it was first class all the way! The crew was fantastic, very thorough and also left the place spotless! This is the first time we have ever had 100% complete satisfaction from a contractor. We will definitely pass along recommendations to friends and family. Thanks again. Arlene & Grant (Toronto, Ontario)

2 thumbs way-up! We first called ExpressRooter because of a sewer smell emanating from our basement. They resolved the problem quickly and professionally (and thankfully I might add)… The work included i.e. replacing drains, repairing sinking stacks and some pluming re-alignment for a bathroom renovation. We have recommended ExpressRooter to our friends who have shared a similar experience. My wife and I have no reservations recommending ExpressRooter the service was timely, professional and more importantly… respectful of our home.

The company solved the problem of sewer odours emanating from the bathroom in our finished basement. They had to tear up the concrete floor and completely replace a flawed do-it-yourself drainage network under the basement floor, and then refinish with concrete. They offered clear, accurate assessments of the problem and clear estimates for the work. The work was completed on time and budget, and cleanly. The crew was respectful of our home and took steps to contain dust and dirt in the work area. The problem has been fixed. It was an excellent experience to engage such a professional, courteous, and effective company and crew.