600 ft Basement needed to be Brought to Code and failed!
hired Expert Electric to preform and inspection, and to get our basement suite up to code, as per the letter received from the City of Maple Ridge. On December 22, 2015, a technician from Expert Electric came into our home to complete a full inspection of all electrical components of the basement suite, to ensure everything was up to code, as well as to install the required wired smoke alarm system, and bathroom ceiling fan. Upon "completion" of the job, it was discovered that the ceiling in the bathroom of the basement suite had many large holes cut into it, as well as a duct hanging exposed from the ceiling. All work was not completed, causing failure of the re-inspection of the suite, which occurred on January 11, 2016. We paid an extra $99.97 to be an "Expert Electric Member" which includes additional safety on existing electrical in the home. As the suite failed the inspection, it is apparent that this service was not provided as promised.
- Approximate cost of services:
- $2,000.00
- Company Response
Hi Marlon, we are sorry you feel the job did not meet your expectations.
We apologize if there was any miscommunication regarding your bath fan exhaust duct and wiring installation. We always try to communicate required cutting of drywall before any work takes place. We always do our best to minimize access holes cut into drywall in order to minimize drywall repair and also facilitate installation of systems into the walls. Often time’s drywall repair is required after trades perform work that requires access to the inside of walls as was your case, again we apologize if there was any miscommunication of this requirement in your case.
Regarding repair of your pre-existing electrical systems installed by others at city electrical inspector’s request. We cannot be responsible for poor workmanship caused by others, If there are any areas where the city electrical inspector feels additional work is required of your pre-installed electrical systems install by others that is above and beyond the repairs of existing deficiencies we have already carried out for you we would be more than happy to provide an additional estimate and perform any additional repairs requested by the electrical inspector and call for re-inspection in order to satisfy any additional electrical inspector requests. Expert Electric has been in business since 1996 and has served thousands of happy customers. Thank You