We hired Expert Electric to install an 240 V outlet in our garage. They came to look at the site and quoted us a price of $2000. We were surprised, because there was already a 240 line available in the circuit box. The electrician literally just had to drop a line about a meter and install the outlet. The electrician assured my husband it was more complicated than that and was a job that would require 6 hours. We pointed out that there was no plumbing or HVAC in the wall. Still we were told it would take 6 hours.
At this point we should have called another company for a quote, but Sam was very insistant/reassuring.
Suffice it to say, it actually took less than 3 hours the following day to complete the job. There was no adjustment to the bill. Sam claimed he had just been "super efficient."
When we contacted the company via email, we got a form letter back. Clearly, this is not the first time they have had this situation.
We followed up by phone and the owner was extremely rude and belligerent.
I would strongly recommend against hiring this company. We never will again.
- Approximate cost of services:
- $2,000.00
- Company Response
Hello Mr. Don Hack, thank you for your feedback. We are sorry you did not perceive value for products and services provided by Expert Electric. Regarding the cost of products and services, we do our best to keep prices as low as possible while still maintaining the ability to provide quality service, cover company overhead costs and remain competitive in the marketplace. Regarding our EV installation for you, ultimately we hope you enjoy your new electric vehicle charger, we trust it is fully working and operational and we hope it gives you many years of trouble free service (and huge savings at the gas pumps too). If there are any issues regarding our quality of workmanship, Electrical products supplied or with the operation of your new electric vehicle charger please do not hesitate to call as you have a full 1 year warranty on all labor and parts supplied. Thank You