Everlast Windows And Doors

Where to begin? I ordered my Everlast doors and windows and opted to do a cash and carry and have my contractor install. After Everlast took my money that’s where the customer service ended. I called and inquired about when my doors will be ready several times only for everllast to say “I’ll call you by the end of the day” and they never return my call. Apparently I was told by the owner if someone doesn’t have an answered they just won’t call you back. Finally after many weeks (I was okay with the wait I just wanted a time estimate) my doors are ready. I had my contractor drive to Grimsby to pick up the doors and arranged the time with Everlast. My contractor waited for 90 minutes in his truck before anyone showed up at the warehouse. You can imagine how much money that cost me. After inquiring why this happened with everlast I was told that they knew that no one was going to be there but just failed to let me know. After pushing for some answers from the owner I was finally told I would be given a $100 keg gift card for the trouble ?. The hold up with my doors in production was because the manufacture didn’t have the glass I had opted for. I agreed to have clear glass put in my door and when the manufacture had the correct glass I would be contacted directly. Can you imagine that nearly 3 months later no one has ever contacted me? In fact it took Chris seeing my door by accident to have anyone contact me. There is no dispute that their product is wonderful but you can get it elsewhere And not have to deal with their poorly run business. If you do opt for everlast avoid Chris - he is nervous, unprofessional and clearly has little to no idea what he is doing