The experience was amazing because of their attention to details. I was greeted and served by a designated sales person and also a professional interior designer. They offered great advice (of course, they are upselling their products), with the interior designer, she came to my place and measured and provided me several different plans and options within my budget. It is amazing how EQ3 took it to the next level by incorporating free professional advice - it is is absolutely meaningful since I often find myself spending an entire day looking around and ended up as confused as before. Hope this review helps! Cheers~