Where to begin? First the quality is very poor. I paid over 40K for these cabinets and I'm shocked on the particleboard that has been used. Next Elmwood let a dealer sell me Elmwood product and are now saying that they are not a certified dealer. What are they doing letting this happen? Well, it has caused all kinds of problems. Between the dealer and Elmwood, they still have not completed my cabinets going on 11 months later. The size on the cabinets have been sent for installation on about 5 different times and they have been wrong all 5 times! And I'm now waiting again to see if they will show up right. Oh, but I will have to wait another 5 weeks plus. Last, I called Elmwood and their customer service is horrible. No follow-up and took 3 days to call me back in the first place. This place is a joke. Stay away from Elmwood at all cost. I wish I could post pictures from start to what I'm still dealing with. It will never be correct so I'm settling for what I have to accept for today. I'm sure this company will be out of business in the near future unless someone takes over the ownership and turns things around.