At the risk of making this review sound like an advertisement for Duralock, I must express my sincere gratitude to Duralock's team for achieveing a final product that's as close to my vision (more importantly my wife's vision) as a Contractor can get. It all started with a detailed meeting with Tony (their salesman) at my kithcen table where we sketched out the project, discussed materials, discussed what issues were more importantto me than others. I am a professional engineer and know a few things about structural integerity of construction rather than just the looks. Our house has a walkout basement and there ia approximately 7 feet grade difference. We wanted to put in steps on the side of the house for easier access to the back yard but was quite concerned that if not constructed properly, the soil under the steps could erode with water and all the steps would shift. Jonny (the working Manager as he decribed himself) really understood my cincerns and took specific steps to ensure the engineer in me was satisfied. The punctuality and effieciency of the crew was admirable. Jonny was in constant conversation with me throughout each facet of the work, which I really appreciated as I was able to provide direct input into the final finsihes on little things like curves, edges, borders, etc. The work included capping a concrete porch and steps provided by the builder with flasgtone and coping.
We couldn't be more pleased with the final product. The quality of their work is top notch. The work was done within the time frame originally anticipated. I really appreciated that they hounored my request to make sure that the street infront of the house was not blocked to local traffic at anytime (one of my pet peeves with a lot of contractors doing work in our area), and that it was cleaned at the end of each work day. Oh, by the way, there hasn't been a need for any follow up since all the work was done as intended (this is a first for me, having coped with numerous visits with the last two house builders!), but I am confindent that these guys would make it a priortiy if any followup was required.
Thanks Tony and Johnny for really listening to me an my wife and execute the work to your best ability!
- Approximate cost of services:
- $25,000.00