replace HVAC heating/cooling unit
After a terrible experience with another company, Dupont H&A/C was highly recommended to me to resolve an emergency heating problem. They fixed the problem seamlessly and their pricing was the best that I found in the city.
I had sold my condo and one week before the closing date, the HVAC heating/cooling unit in the condo died. I was in a panic to get it fixed or replaced asap for the new owner. As soon as I called Louis, one of the owners of Dupont H&A/C, and explained the situation, he was on top of it. Within an hour of my first phone call he phoned back assuring me he had a new unit ordered and would be receiving it within 48 hours. He followed up with me regarding installation time. Jackie and Heather who work in the office made a detailed contract with pricing and invoice emailed to me right away.
To make a long story short, the unit was installed by Alex - who did an outstanding job & clearly has skill and product knowledge - and the drama of my condo close came to an end.
I cannot say enough great things about 1) customer service 2) workmanship, quality of product, skill 3) in an emergency situation, this company came through.
I give Dupont Heating and A/C a 10 out of 10 and highly recommend them.
- Approximate cost of services:
- $4,400.00
- Company Response
Hey Sara!!
Thanks for the great review!
We are so pleased you had such a great experience with our team. We are more than happy to have helped you out !Thanks again,
Stay Warm!Heather
Dupont Heating & Air Conditioning
416-532-2859