Porcelain tile installation in kitchen
We were not impressed with Dundas Carpet and Flooring. Joseph came and gave us a competitive estimate and sounded very accommodating - in other words, he was a good salesman. The sub-contractor that they sent out also talked a good game but didn't end up doing a nice job on the floor - there were many areas where tiles were not even with each other. He seemed dependable - but wasn't. After finishing the tiling we made the mistake of paying for the job because he promised to come back on the weekend to "finish up" - reinstall baseboards and paint a small section of wall, as that was part of the contract. To make matters worse, within one week one of the tiles developed a crack (not sure if it was faulty tile or not installed correctly). After MANY calls to the sub-contractor and Dundas - it TOOK 11 MONTHS for them to replace the cracked tile, and only because I kept phoning repeatedly. At about month 9 we got so fed up that we hired a handyman to replace the baseboards. I would not recommend this company. Beware - they talk a good game, but then don't follow through.
- Approximate cost of services:
- $5,500.00
- Company Response
The job was serviced and looked after, we thrive on customer safisfaction.