Drain Works Plumbing

Tech Jeremy [last name removed -- Ed], professional, on time, helpful and showed what was wrong and fixed it for what he said he would. I would definatly use drainworks again and recommend to others.

My upstairs shower had very low water presser, Jeff Wright from Drainworks did a great job with the repair. One cool thing Drainworks changed the date of the appointment the night before so I got a 10% discount.

Called DrainWorks on a Sunday night after discovering a blocked sewer line had started to back up in the basement shower. Apologetically got bumped by someone else's bigger emergency that night, but DrainWorks knocked 10% off of the inspection bill for my trouble and appeared promptly the next morning. The morning after inspection they had a crew in to dig up the line and replaced the problem section of pipe. Three different handoffs to different team members to get the job done, plus the dig crew, and all three were highly professional, efficient and communicative. Exceptional attention to detail, including clean up!

Lou [last name removed -- Ed], the service technician, was prompt, extremely polite, and did the job perfectly. But also, diagnosed probable causes and gave suggestions for problem prevention and ease of future fixes (if it ever became necessary). He cleaned up better than he found it. Fantastico! I've never had such good service from any contractor - ever!

Lou Spada was amazing. Lou came on time and fixed the problem. He cleaned up everything and did not leave a mess. He explained everything, got paid, and left. Thank you Lou!

My husband was a handyman that could fix anything so there was never any need to use a trades person until he passed away suddenly.I was spoiled and didn't known who I could trust when I needed a plumber to fix a very bad drip in the master bath. A friend suggested DrainWorks and gave me the phone number.Right from the very first contact with this company I was impressed,I explained my problem and a Tech. was sent out the next morning to do the repair. He arrived on time viewed the problem and explained my options. I was able to work within my budget and pay with visa on the spot. The work took less than an hour to complete and no mess was left for me to clean up after.I was treated with respect and honesty,and will use and recommend DrainWorks in the futher, Karen M., Kitchener, Ont

I am always skeptical using the web to search for the best service, but the Drainworks site was helpful in describing what they do and THEY DELIVER on their commitments. He arrived on time, was courteous, helpful in explaining things and willing to do what it took to resolve the problem. I am very pleased.

We had a blockage in our sewage system that caused a minor flooding in our basement. We went on line to find a company and this one came up. We called an explained our problem and they had someone at our house within 45min. Matt was very professional and knowledgeable and offered as much information as he could so we understood everything that was happening. He himself understood exactly what was going on and helped us to find a way to fix the problem without just trying to take advantage of us not knowing the situtation and try to make money off us. We were very pleased with his knowledge and professional approach, we would definanlty recommend to others.

We had a sewer backup and required clean outs be installed for the city to come in and find the root of the sewer back-ups we have been experiencing for years. When Jeremy came to snake and use the camera on our drain he explained everything to us in a manner that anyone could understand. Gave us quotes on the work we needed done and had a crew in our home 2 days later. The work men were so clean I didn't seem like we had work done in our basement. I was expecting a dirty disaster.
To suprise my husband when he came home from work I told him no one had showed up. He was so surpised when he went down to check and saw that the work was completed. We would definetly call the company in again if needed. And would receommend them to all my family and friends. Great Job Guys!

After having a disaster job done on my plumbing, I called this company to come in and fix the problem. They were fast and efficient. I have no complaints. I would highly recommend this company for the future and I would call them again if need be.