Drain Works Plumbing

This was the second time I used Drainworks for servicing my basement plumbing. Bathtub was backed up when washroom and kitchen sinks are used, plus the plumbing in the house is old and tricky to work with. Drainworks arrived on time, very professional, 2 men - Mike Dunn and Eric Fralic worked diligently to clear all issues. I have used many plumbing companies prior, and because my basement has inherited issues it is always a challenge to solve plumbing problems. Drainworks is the only company I can always expect to deliver great results, on time, with efficient handling of my time, advance notice of arrival, 24 hours service, and great representatives who do job their right and with no stress to the home owner, and the pluming issues are always solved. Highly recommend to any home owner !!! Great job Drainworks - Mike and Eric - once again - thank you!

Quick service. Replaced a leaky faucet with a no-frills one they had available. Wasn't pushy on the other plumbing that needs to be done. All in all a good experience.

Thanks to Matt Achlinski for his advice, clean work and professional behavior. He gave me all possible scenarios, lucky me fixed it reasonably fast and gracefully. Man, I forgot your tip. You deserve it.

Matthew was excellent!!! He not only fixed my problem, but explained it very clearly to me (a non-plumber). He also made suggestions to avoid any problems in the future. The whole experience was very professional from the time I made the call.. I was also very impressed with their cleaniness, no mess and he wore shoe covers. I would highly recommend this company and will use them again (if I need to).

We moved into our 1920s-era semi-detached house about five years ago and have had fairly regular back-up issues, usually after heavy rainfalls. The worst was after a summer storm a couple of years back and we had six inches of water in our (thankfully unfinished) basement. Being new homeowners (and not knowing any better) we would call Roto-Rooterto snake the drains, but the problem always came back. In September, after a friend recommended Drainworks, we had them come by to snake the drain. Boy, were these guys a step above our expectations. Not only were they on time, they explained the likely problem - the trap near the front of the house - and gave us an estimate. We didn't go through with it then, but we just had a much more unpleasant backup this past week. Sewage. So we called again, and Armando came by and was an absolute pro. We knew we had to get the work done, and he and his team were terrific. As it turns out, our trap had basically disintegrated - the guys just had to pick up the pieces after they dug. No wonder we had problems.

It's a sad state in the world of contracting when folks who do what they say they'll do, at the price they say, are the superstars, but there you go. When we get our basement finished we'll be calling these guys first to take out the rest of our clay pipes. Recommended 100%.

Workmen came within 2 hours, assessed the sewage back-up problem; work was completed the next day . Minimal mess , efficient.
They also recommended a clean-up company who will look after disinfecting and replacing damaged carpeting once the initial repair work(cement)has dried.

had blocked up sewage drain replaced from front of house to middle of basement drain replaced because of clay drain filled with tree roots,, trhey did a professional and clean job,, very happy with their service,,

We choose to try them after reading a ton of reviews that seemed too good to be true. They were. These guys are amazing. They were here 1 day after I called in. Their prices are good and their service is crazy amazing. From the person answering the telephone to the guys digging up my front yard to change pipes. Everyone was so nice it really made a huge difference from other companies I've used. When you call in after hours you reach them, not an answering service. They knew exactly what to do and did it so fast. My basement has had a bad smell since I bought the house 6 years ago. They found and fixed the problem within a day. I had renovators here for 6 mths that couldnt fix it. This is the 10th house I've owned and I only wish I found them sooner. I can't say enough about them. YOU WILL NOT REGRET IT. Two problems, fixed in 2 days. They even cleaned up after themselves and my basement floor was cleaner than before they came. I will not even think of calling anyone else ever again. Thank g-d for this fantastic company!!!