Drain Works Plumbing

DrainWorks has cleaned out my basement drain twice now, and each time Jeremy did a great job. In less than an hour, he finished the job and left without any mess. I will definitely use them again next time.

After having trouble with a clogged drain for a couple of years I was able to finally receive accurate and helpful information from the workers at DrainWorks, as they not only fixed my clogged drain but informed me on the cause and how to avoid such problems from occuring in the future.

Used Drainworks 2nd time here and very happy with service and tech was Matt. I will call Drainworks plumbing again when needed , my name is Lucy from Cambridge area. September 5, 2008.

I called Drainworks this morning and they sent a qualified technician (Mike Dunn) to my house within an hour. He was courteous, efficient and clean. I won't hesitate to use Drainworks again and will certainly recommend them.

The technician removed the toilet and checked the underside of it and removed an air freshener bottle from the toilet that my 2 year old daughter had tried to flush down.
He reinstalled toilet and did a test.
No leaks were present.

Drainworks gave us an appointment from 1-4 pm they did arrive at 1pm after calling and informing us they are on their way. they explained what they will do.
they cleaned up when they are done.

Very professional and clean

After an early morning shower, water began gurgling up through the floor drain. We had used Drainworks for a similar problem in the past and were very pleased with the service, so I called them and Matt arrived right on time. He was courteous, respectful of our house interior by taking precautions with shoes, ground sheets, etc., quickly and thoroughly examined the situation and suggested a solution. What he predicted was entirely accurate - tree roots in the old clay tile. He showed me the evidence then carefully explained our repair options and set about completing the work that I desired. I was not only impressed with his customer relations skills and plumbing knowledge and abilities, but the cleanliness and organization of his van, the condition of his equipment, his comfort completing forms and explaining repair policies - as a former tradesman, I know that this care for detail is not run-of-the-mill. At the end of the service call, I had to ask Matt how he had learned his trade - he explained that his skills were acquired through his training at Drainworks. Excellent service!

When our bathtub was filling with dishwater from the kitchen at 8 pm on Friday of a long weekend we thought we would never be able to get anyone to come out and fix it. We called DrainWorks and they were at our house within 30 minutes. Our service person "Matt" was friendly, knowledgable and professional. The clogg was fixed within half an hour. Thanks for the speedy and professional service.

fast, efficient service-- I called late Friday afternoon, about 3:30 p.m. The service man was here by 4:30. He explained what had to be done, gave me an estimate of the cost & then completed the job Quickly with no fuss. Thank you for the excellent experience. From the phone call to the completed job, this was great service. Pat

They have been amazing all 3 times they have come to our house over the 8 years we have been there. I called them at 7:30 pm and they came by an hour later, earlier then they said they could come and I already thought that 1.5 hours was extremely timely. The plumbers are so professional and you do not feel like you are being gouged when you are in a very needy siuation... Jeremy helped us out this last time and he was wonderful, speedy & very friendly. I like the fact that I can call them back if there is any further problems and they will respond quickly and usually at no additional cost.
I would refer them to anyone I know without any hestitation.