Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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K. Dale in Toronto
K. Dale in Toronto
1 review Toronto, ON
10/10

Drain repairs

After an early morning shower, water began gurgling up through the floor drain. We had used Drainworks for a similar problem in the past and were very pleased with the service, so I called them and Matt arrived right on time. He was courteous, respectful of our house interior by taking precautions with shoes, ground sheets, etc., quickly and thoroughly examined the situation and suggested a solution. What he predicted was entirely accurate - tree roots in the old clay tile. He showed me the evidence then carefully explained our repair options and set about completing the work that I desired. I was not only impressed with his customer relations skills and plumbing knowledge and abilities, but the cleanliness and organization of his van, the condition of his equipment, his comfort completing forms and explaining repair policies - as a former tradesman, I know that this care for detail is not run-of-the-mill. At the end of the service call, I had to ask Matt how he had learned his trade - he explained that his skills were acquired through his training at Drainworks. Excellent service!

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
I have no suggestions - the service couldn't have been better.
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Company Response

**Thanks K. Dale** This glowing review is a pleasure to read. We are delighted to know that our efforts towards excellence are appreciated and not overlooked, especially under the skilled eyes of a former tradesman. Thanks for choosing DrainWorks.