Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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Drain Works Plumbing
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95%

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Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1624 reviews)

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Garth / Tarragon Village (Annex)
Garth / Tarragon Village (Annex)
1 review Toronto, ON
10/10

Replace down pipe drain from 2nd floor bathroom

We are totally satisfied with the service, price and professional care
we received. DrainWorks came the same day we called, showed us what needed to be done and gave us a quote. The workers where friendly and showed us what they where doing at each stage- so we could approve.
They came exactly on time and finished when they estimated- left everything clean. Followed up with inspection. Would recommend DrainWorks to friends and neighbors.

Approximate cost of services:
$2,200.00
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Company Response

**Thanks Garth** We value your review and are glad to know you were satisfied with our service from start to finish. Thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you rely on.

Don in Mississauga
Don in Mississauga
1 review Mississauga, ON
10/10

Unplug laundry sink

Request made Tuesday night. Truck arrived as scheduled Wednesday morning. Mike and his partner quickly identified the problem, provided an estimate and then proceeded to immediately repair the problem. The main floor laundry room was kept very clean and MIke also explained afterwards exactly what they found. Excellent work

Approximate cost of services:
$175.00
1 of 1 people found this review helpful.
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Company Response

**Thanks Don** We certainly do appreciate the review. Thanks for taking the time to share this positive experience and thanks for choosing DrianWorks.

T Burnett
T Burnett
1 review Toronto, ON
10/10

Kitchen drain plugged deep in system

Jeremy Harris did an excellent job. He was professional, courteous, efficient and friendly. Jeremy arrived on time, quickly determined the problem and resolved it with minimum inconvenience. Your Company was well represented by him.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

**Thanks T Burnett** We are glad to know that you were satisfied with the service you received from Jeremy. Thanks for choosing DrainWorks, we look forward to being the plumbing and drain service providers you rely on.

Pierre in Mississauga
Pierre in Mississauga
1 review Mississauga, ON
10/10

Problem with a backed up toilet

Hello,

I had a problem recently with a backed-up toilet at my house. I was not looking forward to dealing with a plumber.

Well, I could not be more wrong. I submitted my request via their website and I was expecting to get a call maybe in the following week. It took less than 10 minutes and that's probably because they called home first. I spoke to Sandy and her level of professionalism was incredible. She did all in her power to accommodate my work schedule and she even allowed me to confirm with someone else that someone was going to be home. When I called her back, I was able to reach her again easily.

On the day of the service, Matt showed up exactly on time and ready to give me an estimate and to perform the work. He explained the options I had and how he would proceed. He made sure to protect my floor and even went as far as covering his boots to make sure again not to dirty the floor. It took him less than half an hour to fix everything and even apologized because he felt that the solution was so simple, he was charging me too much. Once everything was fixed, he even gave me some advice about plunger type (I had the wrong type for the type of toilet) and tested the toilet thoroughly to make sure that the solution was indeed a lasting one.

All in all, even if Matt indicated that they were not the cheapest, I would still go with DrainWorks because you can't put a price on great service and professionalism.

Thank You DrainWorks.

Approximate cost of services:
$165.00
1 of 1 people found this review helpful.
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Company Response

**Thanks Pierre** We certainly do value your review and your input. We are extremely glad to know that your were satisfied with the services you received, from the initial email and booking of the appointment, straight through to Matt’s repair and clean-up. Although no one likes to have to deal with untimely home repairs, we are glad you saw the value of our services. Thanks for choosing DrainWorks, we look forward to being your plumbing and drain service providers.

morris in North York
morris in North York
3 reviews North York, ON
10/10

New drain pipes

Very happy with this company. When they say they are coming at a certain time they show up. They leave your place clean and let you know what's going on every step of the way.

Approximate cost of services:
$2,000.00
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Company Response

**Thanks Morris** We are grateful for the review and we are certainly glad to know you were satisfied with the services you received from DrainWorks. We look forward to being the plumbing and drain service providers you rely on.

Prems
Prems
1 review Pickering, ON
10/10

Main floor drainage - sewer backing up @ night !

From the 1st call to the end of the fixing of the issue, all showed patience, friendliness, professionalism. Rare to find 'all in one' service. It was Sunday late evening and the dispatch managed to get Jeremy within the promised 2 hours. He expained what he thought has happened and in 10 minutes the problem was fixed. He cleaned, put everything back in the right place and a bit of friendly chit chat about the company and himself, GREAT. They didn't even have a premium in $ terms to do this service on a Sunday 10-12pm window. Same price. Thank You Drain Works.

Approximate cost of services:
$300.00
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Company Response

**Thanks Premps** It was a pleasure to read your review. Thank you for sharing these details about the positive experience you received with DrainWorks. We look forward to being the plumbing and drain service providers you can rely on.

Julian in Richmond Hill
Julian in Richmond Hill
1 review Richmond Hill, ON
10/10

bathroom

Drainworks has demonstrated prompt and efficient work ethics when clearing a blocked bathroom drain. As simple as the job was, precise and clear outlines of the job prior to and a clean up after, was worth the call to Drainworks.
Thanks,
Homeowner.

Approximate cost of services:
$180.00
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Company Response

**Thanks Julian** We value your review, thank you for taking the time out of your schedule to post it. It is good to know that our efforts were not overlooked and were appreciated. Thanks for choosing DrainWorks.

George on Broadview
George on Broadview
1 review Toronto, ON
10/10

Main drain video inspection and snaked

Sewer back up-panic stations
Emergency Homestars visit
Select Drainworks because of the great reviews
Armando and Eric to the rescue 21/2 hours later
'Scope,diagnose and Snake
320 dollars worth of relief
Definitive repair-digging and new pipes
Now where is the Website to get my hands on 6400 dollars?
Well done Guys-you gave excellent service
And the benefit of solving a problem
IS
We get to face a new one-isnt life wonderful !

Approximate cost of services:
$320.00
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Company Response

**Thanks George** We appreciate your review and your input. Although no one likes to have to deal with untimely home repairs, we are glad you were satisfied with and saw the value of our services. Thanks for choosing DrainWorks. We look forward to being your plumbing and drain service providers.

Liisa in Roncesvalles/High Park
Liisa in Roncesvalles/High Park
1 review Toronto, ON
10/10

Excavation of basement drains, installing new drains.

Donning rubber boots to do laundry in the basement grows old fast, so I called Drainworks to check on my 100-year-old drains. Armando showed and explained all of my basement drainage problems, discussing urgent requirements as well as future possible issues. The ensuing extensive excavation and drainage pipe replacement was completed efficiently, with several periodic examinations and further discussions by Armando, Frank and Lou. All of the Drainworks personnel with whom I conversed were courteous, professional and informative. Being pregnant, I also appreciated the crew doing all the heavy lifting involved with clearing the area for further excavation! I will definitely call Drainworks for future plumbing issues, and recommend them to others in the area.

Approximate cost of services:
$7,000.00
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Company Response

**Thanks Lisa** It was a pleasure to read your review. We are glad to know you were so satisfied with the services you received. Thank you in advance for any referrals you make on our behalf. You are a valued customer and we look forward to being your plumbing and drain service providers should you require our assistance again.

Erin F
Erin F
1 review Markham, ON
10/10

Bathroom drain backup

I called because of a drain back-up. I was very particular about times and days. DrainWorks was extremely accommodating and offered quick and friendly service. Lou was professional and offered excellent customer service!

Approximate cost of services:
$180.00
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Company Response

**Thanks Erin F** We appreciate your review and are glad to know you were satisfied with the service you received. Thanks for choosing DrainWorks, we look forward to being your plumbing and drain service providers.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.