This is the 5th or 6th time DrainWorks has been over to fix numerous drainage or plumbing problems in our old house. What impresses me is their consistency. They are always extremely polite, aim to ensure customer satisfaction and the service is nothing less than first rate. Armando was the technician who came to our home and upon his investigation determined the issue, he proceeded to answer all of our questions very patiently and thoroughly. After this, Frank, the Excavation manager arrived the morning of the job, and he was also equally impressive and thorough in how he went about his job and without fail, did everything to ease my concerns. They encountered some difficulties while digging, including miserable weather, but they proceeded on as if it was a sunny day and didn't let it, or the complications affect them or the price. When it was all said and done, Frank did one final camera inspection to show me the work, and helped me with some final questions I'd had. It's nice that they stayed engaged with me every step of the way, as a single mother/homeowner, having a contractor you can trust is an invaluable resource. Thanks Armando, Frank and everyone else!
- Approximate cost of services:
- $4,500.00
- Company Response
**Thanks Alisha T** It was a pleasure reading your review and learning that you were so impressed with the customer service you received from all the DrainWorks employees you encountered. Thank you for taking the time out of your schedule to share these kind words. It is nice to know that you continually rely on DrainWorks for your plumbing and drain needs. We do value your patronage, and look forward to hearing from you should you require assistance again.