replacement of old trap and part of the sewer pipe
I had a sewage back-up on a Friday night. William took the call. He was polite, helpful and very professional. The next morning Matt who was on weekend duty came by and did a camera inspection and identified the outdated outside trap as the problem. We agreed on a quote for its replacement. On Monday, Lou with his team showed up. The trap was replaced. The procedure was explained and I was shown all the camera images. The camera showed a problem in another part of the sewer - an "off-set" pipe that was obstructing flow. I was not at all pressured to replace it but was advised that it would be a good move. I agreed - no pressure whatsoever. I am amazed that everything went so smoothly. A dream company for sure - no exaggeration!
- Approximate cost of services:
- $3,995.00
- Company Response
**Thanks Zaheer** It was an absolute pleasure reading your review to learn just how satisfied you were with DrainWorks’ service. As customer service is our top priority, it is rewarding to know that our efforts were recognized and appreciated by you. Thank you so much for sharing this experience here with others and please keep DrainWorks in mind for any future plumber or drain related issues that you may require assistance with.