Drain Works Plumbing

I called Drainworks after a blocked drain in my basement flooded my laundry room. Armando & Lou came the next day to assess the problem and recommend next steps. One of the things I like about Drainworks is their “show & tell”: showing the customer on a monitor what the drain camera is seeing so it’s easier to discuss options. My solution required the clearing of pipe blockages inside and outside my house and having the City of Toronto come by to clear the pipes on their side of my property. Frankly the fix was more complex than I’d imagined. But I am convinced that it was the right solution. At no time did I feel "upsold" or pressured into choosing the priciest solution. They were very candid & knowledgeable, answering my questions in a clear, no-jargon manner. The work was done very proficiently and I will not hesitate to call Drainworks the next time I need drain or plumbing work.