Drainworks made my night. I foolishly attempted to seal an open drain in my home with a cap. The cap fell into the drain, clogging it!
Within 90 minutes, Jeremy was at my door. He used the camera to find the cap, used a fancy wire trick to get into the right pipe, and was easy to get along with.
Despite my being a complete fool, he made it seems like this was perfectly normal!
Thank you Drainworks.
(They would get a 10, but the phone salesman was a bit pushy)
- Approximate cost of services:
- $300.00
- Company Response
**Thanks Ben** We are grateful for the review and thank you for sharing this experience here with others. It is rewarding to know that you were satisfied with the quick service you received. Regarding the customer service representative in the office, please be advised that we were simply promoting the urgency to get someone over as soon as possible to avoid any water use causing a larger problem in your home with flooding, or even worse, by having the cap get stuck in an area where it would be impossible to be retrieved. We are glad we got out there when we did and that we were able to rectify the issue. We look forward to being the plumbing and drain service providers you can rely on should you require assistance again in the future.