The day I called Drainworks, Mike came over to assess the damage and quote me their price. Two workmen came the following morning and they had the floor dug, drain replaced and re-cemented within six hours. During the process they broke the ceiling light and were working in the dark part of the time. When they left they made no mention of the damage and I had no light in the basement. I had to follow up to have the problem resolved.
- Approximate cost of services:
- $3,800.00
- Company Response
**Thanks Julie** We value your review and are glad to hear that you were happy with Mike’s service. Regarding the broken light bulb, we did take this matter up with our crew and although no one recalls breaking a light bulb, in the name of good customer service, we took your word for it and had a technician sent out to your home to replace it within an hour of your call into our office, which was the first time we were informed of the issue. We do look forward to hearing from you again should you require quick service for any future plumbing or drain related issues. Thank you for choosing DrainWorks.