Drain Works Plumbing

Clearing of blocked floor drain.

I became aware of roots in my launder room floor drain. I have a city tree on that side of the house and called to city to inspect. They said my next step was to call a licensed drain repair company. After a webb search I called DrainWorks.

Right from the call /inquiry for service this company is professional all the way. The person on the phone said they would have a technician out the next morning at 9 am and John Paul explained in brief what would most likely take place.

Mike D. with his partner Eric arrived on time. By using a color camera device they were able to inspect the complete sanitary line and floor drain right out to the city main sewer line. As this was happening Mike explained in detail how the drain systems worked and was laid out in my house. Both my wife and I were amazed to watch the monitor as the camera work was done. Based on that inspection Mike give me both a detailed verbal and written quote on the next steps. It was agreed that the floor drain needed to be replaced. The work was scheduled to take one day and the date was based on my request !

Again on time André and Vasca arrived and removed the old pipe and replaced the necessary drain pipes with new updated produce.

As you can imagine this could have been a messy job. However on the contrary the work was performed both during the inspection and the floor drain work and all steps were taken by the DrainWorks personnel to keep our house clean and have a safe work environment for them.

Mike returned and helped me with the cities Drain Grant Program paperwork and a final inspection of the job done.

This is the company YOU WANT TO DEAL WITH! They are professional from the first call for help to the final inspection all promises were kept. Including quoted price.

My wife and I would like to thank all personnel involved for a great job done.

Regards

Kerry