Drain Works Plumbing

Having lived in our 95 yr old house in Swansea for 3 years, we had a drain backup problem fixed a month after moving in by another popular plumbing company. They replaced the outside p-trap and installed a new clean out (PVC). A few weeks ago, the drain backup issue came back. I called the original drain company to take a look again and while they did the camera inspection for free, they asked me where the second clean-out was which they installed, but obviously covered up 3 yrs ago. They gave me a quote which invloced replacing the clay pipes under my basement that had some tree roots that had penetrated the pipe. Their repair involved tearing up the finished basement for the entrie length.
For a second quote, I called Drain Works and Mike Dunn and crew came the next morning (early). Mike did a scan which was way brighter which confrimed the tree roots but he explained the issues in much more detail. For the repair he offered a temporay option and the long-term option. The long-term options involved replacing the clean-out properly and isntead of digging the entire basement, only a couple of tiled areas. I selected Drain Works because because their repair would not have been as destructive, they explained things well and they were cheaper. I liked the original drain company, but after the partially incorrect work they originally did, I would have expected them to give me a better deal - they were still more expensive!
The actual work by Mike and crew was great. They left the basement clean, kept me informed throughout and finsihed the job in 2 days only. Now my drains are all updated and hopefully won't need to call Drain Works again, but I'l surely recommend them for anyone that needs the same work.