Our drains in the basement started backing up due to an issue with part of the line collapsing. This was due to a poor installation by the builder. Drainworks responded quickly, found the problem explained the repair process, explained the costs for repair and organized the repair to be done very quickly. They were very professional, very clean (especially when they had to break the concrete floor), and completed the work in the time they estimated, no over runs or extra costs. Drainworks were always reachable and answered the phone with a live person not a machine.
Thanks again to Drainworks and their staff.
- Approximate cost of services:
- $3,000.00
- Company Response
**Thanks Len and Nancy** We appreciate your review and are glad you were happy with the service we provided. Customer service is the bedrock of DrainWorks and we are always here to assist you should you require our services again. Thanks for choosing DrainWorks and for sharing your positive experience.