Root damage from a city tree to old clay drainage pipes caused backup in my basement. DrainWorks assessed the problem, provided a number of options, and by the next day had replaced the old pipes and facilitated the inspection and paperwork for reimbursement from the city. Mike and Eric from DrainWorks were cordial, knowledgeable and highly professional, and DrainWorks admin staff were a pleasure to deal with. The excavation crew was clean and efficient and caused no damage or displacement to my or my neighbour's property. I am very satisfied with the quality of the work and level of professionalism I experienced from DrainWorks staff.
- Approximate cost of services:
- $3,300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
**Thanks Nathan** We appreciate your review. At DrainWorks we always keep you, the homeowner, fully informed during our investigation and we always provide exact and to the penny pricing for the best possible course of action to permanently solve your problem. This ensures there are no surprises and helps demonstrate to you how the repair relates directly to the source. DrainWorks always pays attention to every detail as we value efficiency and quality. Thanks again.